Medical Assistant

Vivent Health; Chicago (IL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

PTO and holidays

401(k) with employer match

Parental leave (12 weeks)

Medical, dental, vision benefits

Tuition reimbursement and licensure

Job summary

Vivent Health’s Clinic Medical Assistant role focuses on hands-on patient care in a collaborative, nonprofit clinic setting. The position supports day-to-day operations and contributes to delivering high-quality care in a compassionate environment.

Responsibilities include rooming patients, taking vital signs, assisting with vaccinations and phlebotomy, and documenting medical information in the EMR. This role emphasizes teamwork, bilingual communication, and adherence to policies.

Qualifications

• High School Diploma is required.
• Certified Medical Assistant credential.
• Basic Life Saving certification is required.
• One year or more experience in phlebotomy preferred.
• Bilingual English/Spanish preferred.
• Exemplary customer service and ability to work with diverse populations.

Responsibilities

• Provide direct patient care including rooming patients, documenting vital signs, administering vaccinations, updating health maintenance, performing ECGs and other routine clinic functions.
• Provide phlebotomy services as needed.
• Process and document patient referrals to specialty care as needed.
• Abstract outside laboratory results into the EMR as needed.
• Document as required in the medical record.
• Order routine medical supplies and monitor/distribute faxes.
• Stock and maintain exam rooms; ensure clinic equipment is in good working order.
• Participate in ongoing Quality Improvement activities.
• Perform other duties as assigned by the Medical Director.

Skills

Phlebotomy

Vital signs

Vaccinations

ECG

EMR documentation

Rooming patients

Supply management

Quality improvement

Team collaboration

Education

High School Diploma

Certified Medical Assistant

Basic Life Saving certification

Tools

EMR system

ECG machine

Vaccination supplies

Job description

We’re on a mission to end HIV/AIDS through integrated, personalized, judgment-free care. That means meeting people where they are and supporting the whole person - medically, socially, and emotionally. And everyrole here plays a part in that mission.

We believe healthcare works best when it’s rooted in equity, dignity, and access for all. At Vivent Health, we’re building a culture where every person - both patients and employees - feels seen, respected, and empowered to thrive.

But what truly sets us apart is how we work.

You’ll be part of a deeply collaborative, interdisciplinary team united around one goal: better outcomes for the communities we serve. Our model brings together medical care, behavioral health, pharmacy, research, and prevention, creating a holistic approach that changes lives every day.

This isn’t just a workplace.
It’s a community.
It’s a mission.
It’s your chance to be part of something bigger.

Choose Vivent Health and turn your work into purpose.

YOUR CONTRIBUTION:

Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations.

The Clinic Medical Assistant assists in providing health care to patients in the Vivent Health Medical Clinic. In addition, the Medical Assistant provides valuable input for day-to-day operations of the clinic.

The Medical Assistant is a key member of the medical staff and supports the delivery of the highest quality health care to Medical Clinic patients.

OUR EXPECTATIONS:

Winning skills and behaviors for success

• Provide direct patient care including rooming patients, documentation of vital signs, administering vaccinations, updating health maintenance, performing ECGs and other routine clinic functions.
• Provide phlebotomy services as needed.
• Process and documents patient specialty care referrals as needed.
• Abstracts outside laboratory results into the electronic medical record as needed.
• Document as required in the medical record.
• Order routine medical supplies.
• Monitor/distribute faxes.
• Stock and maintain exam rooms.
• Ensure all clinic medical equipment is kept in good working order. Monitor expiration dates and routine control checks for all clinic equipment and tests.
• Participate in continuous Quality Improvement activities.
• Perform any other related duties as assigned by the Medical Director.
• This job description is not all-inclusive and outlines the main responsibilities and requirements of the role. Employees may be asked to perform additional job-related tasks as needed.
• Adherence to all agency policies, including Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, and other relevant policies.

NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE REQUIRED:

Required and preferred knowledge and experiences to succeed.

• High School Diploma.
• Working knowledge of English/Spanish languages (bilingual) is preferred.
• Certified Medical Assistant.
• Basic Life Saving certification.
• One year or greater experience in phlebotomy.
• Demonstrated knowledge of universal precautions.
• Effective and practical organizational skills.
• Knowledge of and sensitivity to the HIV/AIDS patient population, and/or an eagerness to learn about this community.
• Exemplary customer service skills.
• Effective organizational skills.
• Ability to do detail-oriented work in a fast-paced work environment.
• Ability to work with a diverse population.

Additional Preferred Qualifications:

• HIV experience in a not-for-profit environment.

STATEMENT OF INCLUSION:

Vivent Health is an equal opportunity employer and will recruit, hire, promote, and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy), mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, genetic characteristics, or any other characteristic protected by federal or state law. Vivent Health complies with other expanded protected classifications that specific county or municipal regulations may mandate.

Vivent Health is deeply committed to fostering respect, dignity, and understanding for all individuals affected by HIV, regardless of race, ethnicity, sexual orientation, gender identity, socioeconomic status, or any other characteristic. We are dedicated to cultivating a supportive and inclusive environment that champions advocacy, education, and compassionate care for everyone in our diverse community.

Going beyond the law’s requirements, Vivent Health places great importance on fostering a culture that celebrates diversity, equity, inclusion, and belonging. We actively seek qualified candidates from different racial, cultural, and economic backgrounds, as we believe that differing perspectives and experiences make us stronger as an organization. Vivent Health encourages all interested persons to apply for this position, and we look forward to learning more about your unique background and qualifications.

As a recipient of federal funding, Vivent Health will not hire nor enter a contractual relationship with any party debarred, suspended, or excluded from federal assistance programs.

Pay Rate

$24.00/hourly - $24.25/hourly (Depending on Experience)

The final salary will be determined based on factors such as market data, internal equity, candidate experience and qualifications. Please note that it is uncommon for an individual to be hired at or near the top of the range.

• Generous PTO, including 12 paid holidays
• 401(k) with 100% employer match up to 5%
• 12 weeks fully paid parental leave for benefits-eligible employees after one year
• Employer-subsidized medical, dental, vision, and gender-affirming care
• Tuition reimbursement and licensure assistance
• Benefits for full-time and eligible part-time roles

Public Student Loan Forgiveness

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for - nor forgive - federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.