Medical Assistant

Gohealth-Urgent-Care; Capital Trail Farms (DE); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

GoHealth Urgent Care is seeking a Medical Assistant to support examination and treatment under urgent care providers. You will manage check-in, collect patient data, record vital signs and assist with specimen collection for lab analysis.

The role includes front desk duties, patient communication, and preparing treatment rooms. Responsibilities cover patient registration, insurance verification, co-pays, referrals, and coordinating with providers.

Qualifications

• High school diploma required; medical assisting program graduate.
• BLS certification required at hire.
• Experience in medical front desk preferred.
• Ability to perform point of care testing as needed.

Responsibilities

• Register patients and verify insurance coverage and eligibility.
• Process co-pays and schedule patient appointments.
• Coordinate provider referrals to specialists.
• Answer patient questions and communicate status clearly.
• Prepare patients for examination and document medical history.
• Record vital signs and escalate critical cases to the provider.
• Perform point of care testing (e.g., flu, strep, urinalysis, ECG).
• Stock supplies and maintain exam rooms and reception area.
• Maintain medical records and scan charts to files.
• Answer phone calls and manage daily mail flow.
• Perform opening/closing duties and daily controls.

Skills

BLS certification

Excellent communication

Customer service

Typing speed

Education

High School Diploma

Medical Assisting Program

Tools

Microsoft Word

Excel

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.ChristianaCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area.At ChristianaCare -GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!Why You’ll Love This RoleCompetitive Pay:This position offers monthly incentive pay based on performance metricsBase Salary Range: $19.50-27.00/hourThe range above reflects the good-faith salary range the Company reasonably expects to pay for this position at the time of posting. Actual compensation will depend on experience, skills, education, and other business-related factors.Ongoing referral bonus opportunitiesTraining & Development:Hands on, immersive training & coaching program with classroom and shadowing days alongside peersOnsite Managers who are passionate about supporting team members and their growthBenefits:Medical, Dental, Vision & more401(k) with company matchGenerous PTO: starting at 208 hours annuallyThe Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients and prepares specimens for laboratory analysis. Prepares treatment rooms for examination of patients.Job RequirementsEducationHigh School Diploma requiredGraduate of a Medical Assisting Program requiredWork ExperienceMedical Assistant experience preferredFront Desk experience preferredRequired Licenses/CertificationsBasic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).One of the following certifications is required at the time of hire:CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)Additionally, CPOE certification for order entry is required within two weeks of the start date.In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:Graduate of an Accredited School of Nursing or LPN or RNEMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)Essential FunctionsConduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.Process co-pays and schedule patient appointments for assigned centers.Coordinate provider referrals to assigned Specialist.Answer patient questions regarding their care and keep them informed of their status.Inform technical staff of patient flow.Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visitPerform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to the provider as needed.Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to providers.Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.Responsible for completing order sheets to maintain supply inventory levels; regularly checking expiration dates on supplies.Responsible for maintenance of medical records and scanning charts to patient files.Answer phone calls, collect and sort daily incoming and outgoing postal correspondenceEnsure reception is well maintainedConduct courtesy callbacks for patient follow-up.Perform opening and closing duties, which include cashing out, end-of-day communication, and securing the building.Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.All other duties as assigned.Additional Knowledge, Skills and Abilities RequiredBasic Medical Assistant dutiesAbility to type quickly, basic computer knowledgeProficient in Microsoft Word and ExcelDetail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goalsExceptional written and verbal communication skillsAble to interact and treat all persons with fairness, respect and sensitivity to cultural/social differenceIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.Set up email alerts as new job postings become available that meet your interest!If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!