Medical Assistant

Spectrum Health & Human Services; Buffalo (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Spectrum Health & Human Services is seeking a Detail-oriented Medical Support Specialist to provide clinical assistance within Nursing Services in Buffalo, NY. You will gather vital signs, document in EMR, assist with Medline calls, and coordinate daily office activities while maintaining patient-centered care.

Must have a High School Diploma or GED; 1 year experience preferred; valid driver's license and ability to travel within service area may be required.

Qualifications

• High School Diploma or GED required.
• 1 year experience preferred.
• Certification/Degree in Medical Assisting preferred but not required.
• Must possess a valid Driver’s License with a satisfactory driving record and own vehicle for job requirements.

Responsibilities

• Provide clinical support services to Nursing Services.
• Gather data and document information in EMR and report concerns to nursing leadership.
• Obtain and record vital signs.
• Draw blood as needed, when trained.
• Assist with medline calls and obtain necessary information for nursing staff to follow through clinically.
• Maintain contact with individuals to assure medline requests are completed.
• Obtain PMP documentation as needed for medication review.
• Perform data/spreadsheet tasks, faxing, scanning etc for information flow.
• Run reports as requested by Nursing leadership.

Skills

Clinical support

Cultural competency

Multitasking

Professional image

Judgment/decision making

Communication (oral/written)

MS Word

Excel

Outlook

EMR data entry

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life.

JOB DESCRIPTION:

To provide clinical support services to Nursing Services.

ESSENTIAL FUNCTIONS:

• Knowledge and demonstration of agency core values in day-to-day activities.
• Ability to work effectively with individuals from a variety of cultural and ethnic backgrounds.
• Demonstrates the ability to effectively use technology and appropriate use of support.
• Providing compassionate patient support and care, attention, and assistance during office visits
• Coordinating daily office activities, greeting individuals, and checking individuals in for their appointments
• Gathering data and documenting information in EMR and reporting any concerns to nursing leadership
• Obtaining and recording vital signs
• Drawing blood as needed, when fully trained to do so.
• Assist with managing medline calls, obtains necessary information for nursing staff to follow through clinically with the individuals needs
• Maintains contact with individuals to assure outcome of medline request are completed
• Maintains a central reference point for medline issues for updates/status changes
• Obtains PMP documentation as needed for medication review
• Looking up HealtheLink documents as requested
• Performs clinical activities as assigned
• Performs data/spreadsheet, faxing, scanning etc for information flow
• Runs reports as requested by Nursing leadership

SKILLS:

• Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work and have access to helpful adequate, competent, and continuous supports and services.
• Must possess skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illness and respect for individual’s rights and personal preference in treatment are essential
• Work effectively on multiple tasks concurrently
• Present a strong professional image
• Exercise exceptionally good judgment
• Exceptional interpersonal skills, judgment, and decision-making skills
• Must possess excellent oral and written communication skills in English
• Proficient in the use of computer software such as MSWord, Excel, Outlook, etc.
• Additional duties as assigned.

EDUCATION REQUIREMENTS:

• High School Diploma or GED

EXPERIENCE:

• 1 year preferred

LICENSURE/CERTIFICATE:

• Applicable Certification/Degree in Medical Assisting Preferred but not required
• Must possess a valid Driver’s License with a satisfactory driving record and possess a personal vehicle for job requirement.