Medical Assistant

Suncoast Community Health Centers Inc.; Brandon (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Suncoast Community Health Centers Inc. is seeking a Medical Assistant (MA) to support clinicians in patient exams and procedures. The MA will capture vitals, collect specimens, administer injections under supervision, and perform basic lab tests while maintaining clean exam rooms and organized patient flow.

The role requires strong communication, organizational skills, and proficiency with EMR systems. BLS is preferred, and the position may involve travel between center locations where needed.

Qualifications

• Excellent verbal and written communication.
• Strong interpersonal and customer service abilities.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office and EMR systems; up-to-date with system improvements.

Responsibilities

• Take and record patient vitals and medical histories.
• Assist providers during exams, procedures, and treatments, including aseptic prep and collecting lab specimens.
• Administer injections, vaccines and medications under supervision, including venipuncture.
• Perform basic lab tests such as blood draws and urinalysis; conduct EKGs and vision checks as needed.
• Prepare and maintain examination rooms; ensure supplies and cleanliness for patient visits.
• Schedule appointments, follow-ups, referrals; manage patient flow and office coordination.
• Update patient records in the EMR and ensure accurate, timely documentation.
• Process insurance verification, billing, and coding as required.
• Maintain HIPAA compliance and patient confidentiality.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

EMR proficiency

Education

High School diploma or equivalent

Medical Assistant Diploma

Medical Assistant Certification

BLS certification

Job description

MEDICAL ASSISTANT (MA)

FLSA: NON-EXEMPT

Duties/Responsibilities:

• Take and record patient vitals (e.g., height, weight, temperature, blood pressure, pulse) and medical histories.
• Assist healthcare providers during patient exams, procedures, and treatments, including performing aseptic procedures and collecting lab specimens.
• Administer injections, vaccines, and prescribed medications under provider supervision, including venipuncture and non-intravenous injections (with required competency).
• Perform basic lab tests, such as blood draws, urinalysis, and diagnostic procedures.
• Prepare and maintain examination rooms, ensuring they are stocked, clean, and ready for patient visits.
• Assist in minor surgeries and perform other procedures like EKG and vision checks as needed.
• Provide patient education on health management, procedures, preventive care, and immunizations.
• Schedule appointments, follow-ups, and referrals, ensuring smooth patient flow and office coordination.
• Handle patient inquiries, confirm appointments, and assist with check-ins and check-outs, ensuring accurate documentation for visits.
• Update and maintain patient records in the electronic health record (EHR) system, ensuring accurate and timely documentation.
• Process insurance verification, billing, and coding information, as required.
• Ensure infection control policies are followed, including sterilizing instruments and maintaining a safe and clean environment.
• Manage office supplies, medical equipment inventory, and assist with filing, faxing, and correspondence tasks.
• Maintain patient confidentiality and adhere to HIPAA guidelines in all interactions and record management.
• Conduct daily chart audits and review for the following day's appointments.
• Assist with special projects or additional tasks as directed by healthcare providers or office managers.
• Perform additional tasks as needed to support the centers.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.
• Ability to use of office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
• Proficient in the use of Microsoft Office Suite and electronic medical records (EMR), staying current with updates and system improvements.

Education and Experience:

• High School diploma or equivalent is required
• Medical Assistant Diploma is required
• Medical Assistant Transcripts is required
• Valid Medical Assistant Certification or Registration is preferred.
• BLS is required within three months

Physical Requirements:

• Ability to stand and move throughout the clinic for extended periods.
• Ability to assist with lifting or carry up to 25 pounds.
• Frequent bending, stooping, kneeling, and crouching to assist patients or perform procedures.
• Ability to wear personal protective equipment (PPE) for extended periods, including masks, gloves, and gowns.
• Must be able to travel to various center locations as required.