Medical Assistant

Upperline Health, Inc.; Birmingham (AL); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits

Job summary

Upperline Health, Inc. is seeking an energetic Medical Assistant to support physicians in the Cahaba, AL clinic, handling clinical and administrative tasks. Experience in podiatry or orthopedics and X-ray is a plus, with strong communication and a patient‑centered approach.

You will join a team focused on value-based care, contribute to care coordination, and help ensure high-quality patient experiences through thorough charting and coordination with care navigators and providers.

Qualifications

• Previous experience as a Medical Assistant; MA Certification is a plus
• Podiatry or Orthopedic clinic experience preferred
• X-ray experience is a plus
• Exceptional customer service and strong communication
• Reliable transportation and pass background/drug checks

Responsibilities

• Place patients in exam rooms and prepare them for physician visits
• Complete exam intake and review medical/social/surgical histories
• Conduct health assessments and coordinate care for Upperline Plus patients
• Telephonic outreach to coordinate ongoing preventative care
• Assist with x-rays and sterile exam/x-ray room procedures
• Stock exam rooms and manage daily administrative tasks
• Maintain accurate charting and EMR documentation
• Coordinate referrals and appointment scheduling as needed

Skills

Communication

Care coordination

Empathy

Team player

Customer service

Education

MA Certification

Podiatry/Orthopedic clinic experience

Tools

Athenahealth EMR

Job description

ABOUT US
A Specialty Path to Good Health

Upperline Health is the nation’s largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of transforming specialty care, Upperline Health is a pioneer in bringing value-based care models into specialty care. Upperline delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients’ care among a team of specialists – physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs. We put patients at the center of value-based care.

Why join our team?

• Mission-driven and patient-focused environment
• Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission & quality patient care
• Career growth opportunities
• Generous benefit options include comprehensive medical, dental & vision, 401K, PTO and parental leave
• Work Life Balance – regular weekday clinic hours
• Supportive regional and corporate teams

$500 dollar Sign-On Bonus

About the Medical Assistant Role

Upperline Health is seeking an energetic, compassionate, and driven Medical Assistant to assist our physicians in delivering complex health services in the clinic setting. This person will work in our Cahaba, AL office and will be responsible for supporting the physician with a range of clinical and administrative tasks. Responsibilities will be varied, and candidates must be flexible problem solvers and collaborative team players who are eager to learn as well as tackle problems. Ideal candidates will have podiatry or orthopedic experience and x-ray experience.

Medical Assistant Responsibilities:

• Place patients in exam rooms, ensuring that they are ready and comfortable for their appointment with the physician
• Complete exam intake, including but not limited to, reviewing the patient\'s medical history, social history, surgical history, and the history of present illness
• Conduct health assessments and complete visits with Upperline Plus patients being seen in our Podiatry Clinics
• Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care
• Care coordination activities as assigned by Upperline Plus Nurse Practitioner including, but not limited to, medical records requests, order management, appointment scheduling, managing patient care referrals, etc.
• Ensure accurate charting for the physician
• Provide patient care under the direction of a podiatric physician including taking and developing x-rays and assisting in the exam room as required
• Perform daily administrative tasks such as stocking all exam rooms and disposing of exam room trash
• Responsible for cleaning and sterilizing exam and x-ray rooms both after each patient visit and at the end of each day
• Sterilize instruments daily
• Satisfy and document appropriately required quality measures and audits
• Identify community resources and assisting Upperline’s patients and families in accessing those resources
• Travel to surrounding area clinics to provide support if needed
• Support the connection of our patients to our extended care team of Nurse Practitioners and Care Navigators, where and when needed

Medical Assistant Qualifications:

• Previous experience as a Medical Assistant; MA Certification is a plus
• Podiatry or Orthopedic clinic experience preferred
• X-ray experience is a plus
• Clinical care coordination or care management experience is ideal
• Previous experience assisting or providing care to the adult – geriatric patient population is preferred
• Excellent computer skills and strong knowledge of medical terminology
• Previous experience working in an EMR – preferably athenahealth EMR
• Must be an effective communicator with excellent grammar and interpersonal skills
• Exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction
• Demonstrated experience as a motivated and dedicated team member with a stable work history
• Reliable transportation and the ability to pass a background check and drug test is required
• Excellent oral and written communication skills to ensure that each of your interactions with patients, family caregivers, clinicians, and team members is effective and meaningful

Benefits

Comprehensive benefit options include medical, dental and vision, 401K and PTO.

Compensation

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.