Medical Assistant

Heart Of Florida Health Center; Belleview (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Heart of Florida Health Center in Belleview, FL is seeking a Medical Assistant to deliver quality patient care within the clinic’s scope of practice. You will assist providers, prepare treatment rooms, perform vital signs, immunizations, lab draws, and maintain accurate vaccine and lab inventories.

The role emphasizes confidentiality, teamwork, and efficient EMR use to ensure timely patient flow, accurate records, and compliant care across multiple clinic locations.

Qualifications

• High School diploma or equivalent.
• Current BLS Certificate from nationally recognized organizations that include hands‑on skills verification.
• State of Florida MA/CNA Certification preferred.
• Spanish fluency is preferred.
• Phlebotomy experience preferred.
• Ability to communicate effectively with physicians, patients, staff, and the public.
• Maintains confidentiality of medical, financial, and sensitive information.
• 3–5 years of medical assisting in office, clinic, or hospital setting.

Responsibilities

• Greets patients and visitors in a friendly, professional manner.
• Understands that patients are a priority and maintains a respectful demeanor.
• Prepares pre‑visit planning.
• Completes tasks in EMR.
• Prepares examination and treatment rooms.
• Maintains equipment and supplies in exam rooms.
• Performs and records vital signs accurately.
• Documents vaccine, laboratory, and medication inventory logs and refrigerator/freezer temperatures.
• Maintains inventory of supplies and informs staff of needed items.
• Participates in daily care‑team huddles.
• Performs peak flow, hemoglobin, urine dipstick, Accu‑Check, and other in‑office procedures as indicated.
• Immunizations, injections, and lab draws as ordered.
• Documents patient history completely and timely.
• Interviews and records medical history with medication reconciliation.
• Enters lab requests into EMR and ensures results are received promptly.
• Follows OSHA and infection‑control policies.
• Documents testing performed in EMR for proper billing.
• Contacts patients to provide test reports.
• Maintains disclosures of protected health information.
• Obtains outside records for provider review.
• Assists providers during procedures/exams as necessary.
• Performs routine housekeeping chores in exam rooms.
• Handles referrals and related documentation.
• Uses resources cost‑effectively and charges supplies correctly.
• Performs CLIA‑waived tests in the office as needed.

Skills

Communication skills

Teamwork

Professional demeanor

Attention to detail

Education

High School diploma

Tools

EMR system

Job description

Job Location

Heart of Florida Health Center BELLEVIEW – Belleview, FL 34420

Job Summary

The Medical Assistant is responsible for the delivery of quality care to patients within the scope of practice defined by Heart of Florida Health Center.

Qualifications and Requirements

• High School diploma or equivalent
• Current BLS Certificate from nationally recognized organizations that include hands‑on skills verification. Online‑only or non‑recognized certifications are not accepted.
• State of Florida MA/CNA Certification preferred
• Spanish fluency is preferred.
• Phlebotomy experience preferred.
• Ability to effectively communicate and establish collaborative relationships with physicians, patients, clinic and administrative staff, and the public.
• Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial, and other sensitive materials and information.
• Three to five (3‑5) years of medical assisting in office, clinic, or hospital setting.
• The Medical Assistant works in an indoor, climate‑controlled clinic environment. The working environment may change somewhat between locations, and the assistant must be able to cover any location on a short‑term or long‑term basis.

Essential Functions

• Greets patients and visitors in a friendly, professional manner.
• Understands that patients are a priority and maintains a respectful, pleasant, and polite demeanor at all times.
• Prepares pre‑visit planning.
• Completes all tasks as outlined in EMR (i.e., jellybeans).
• Prepares examination and treatment rooms prior to and subsequent to provider examinations.
• Maintains equipment and supplies in exam rooms.
• Performs and records vital signs accurately.
• Documents in vaccine, laboratory, and medication inventory logs, as well as records refrigerator and freezer temperatures as required.
• Maintains inventory of supplies and informs designated personnel of needed items.
• Actively participates in daily care‑team huddles.
• Performs peak flow, hemoglobin, urine dipstick, Accu‑Check, pulse oximeter, visual acuity, and other in‑office procedures as indicated during triage according to policy/procedure.
• Performs immunizations, injections, and lab draws as ordered by providers.
• Documents all required notes, including patient history completely and in a timely manner.
• Interviews and records medical history, including complete medication reconciliation at each visit.
• Enters lab requests into the computer and ensures results are received in a timely manner.
• Maintains quality and aseptic techniques using standard policies and procedures.
• Performs quality‑control tests per established protocol.
• Washes and prepares instruments for sterilization.
• Follows OSHA and infection‑control policies and procedures.
• Documents testing performed in the office in EMR for proper billing.
• Enters laboratory requisitions and pap tests accurately; maintains a log of waived tests.
• Contacts patients to provide reports on completed tests.
• Documents disclosures of protected health information.
• Maps lab results through Document Import to appropriate orders for provider review.
• Obtains outside records for provider review.
• Assists providers during procedures/exams as necessary.
• Checks and responds to messages through the patient portal daily.
• Resolves patient issues as appropriate and notifies the appropriate supervisor if unresolved.
• Performs routine housekeeping chores including daily cleaning of countertops, scales, and furniture in exam rooms.
• Documents or assists with processing referrals, including updates, in Referral Management.
• Fax referrals, receive and process faxes from labs and other test results.
• Copies and transmits We Care referrals.
• Utilizes resources cost‑effectively and charges supplies correctly.
• Places and returns calls as requested by providers in a timely manner.
• Demonstrates priority setting and organizational skills.
• Exhibits punctuality and dependability in attendance and work habits.
• Performs CLIA‑waived tests (including hemoglobin and hemoglobin A1C) in the office as needed.
• Performs other duties as assigned by the Center Nurse Manager or Chief Nursing Officer.

Physical Requirements

• Frequent sitting at a desk for office work.
• Occasional driving of automobiles for outside appointments and meetings.
• Continuous use of corrected vision, depth perception, wide field of vision, and color. Also demands continuous use of olfactory, auditory, and tactile senses.
• This position is very active and requires standing, walking, bending, kneeling, and stooping all day.
• Attention to detail, alertness, problem‑solving, tolerance to stress, and exercising sound judgment.
• Frequent lifting and/or moving of items over 30 pounds.
• Must be able to lift, carry and handle equipment, supplies, and other work‑site materials according to position requirements.