Medical Assistant

Northern Light Health; Bangor (ME); On-site; USD 27,000 - 39,000; Full time

Job summary

Northern Light Eastern Maine Medical Center in Bangor, ME seeks a Medical Assistant to support clinicians in an ambulatory setting. Responsibilities include assisting with procedures, rooming patients, taking ECGs, administering immunizations, and documenting visits in the electronic medical record.

This full-time position offers a salary range of $19.50–$28.09 per hour, with benefits and employee development opportunities within Northern Light Health.

Qualifications

• High school diploma or GED is required.
• Ambulatory/clinic experience preferred.
• BLS certification may be required.

Responsibilities

• Assist physicians with procedures in ambulatory settings.
• Room patients and document visits in the EMR in real time.
• Take ECGs and administer immunizations per protocol.
• Screen patient calls and coordinate follow-up tests.
• Maintain patient confidentiality and infection control standards.
• Support clerical tasks and department communications.

Skills

ECG

Immunizations

Patient screening

Office administration

Education

High School Diploma or GED

Tools

EMR

Job description

Northern Light Eastern Maine Medical Center |US:ME:Bangor | Medical Assistant | Full Time

Salary range- 19.50-28.09 USD

Description

The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.

Northern Light Eastern Maine Medical Center

Position is located: Urologic Surgery of Maine

Work Type:Full Time

Salary Range: $19.50 - $28.09

Summary:

The Medical Assistant provides support to medical practitioners providing patient care services in an ambulatory setting. Responsibilities include both clinical and administrative duties necessary to provide quality patient care in a medical group practice setting. Some of these duties include but are not limited to: assisting the practitioner in the performance of medical procedures, conducting follow up with patients on lab and test results, administering immunizations, and screening patient calls as needed, rooming patients, obtaining ECGs, preloading and confirming office appointments.

Responsibilities:

• Demonstrates effective and courteous customer, physician/practice staff, and other hospital staff communication skills.
• Answers all calls promptly and courteously.
• Responds to and resolves issues promptly through effective communications.
• Uses appropriate chain of command.
• Feedback is provided in a constructive manner.
• Participates in problem solving groups as requested.
• Gives accurate and timely patient care reports.
• Refers patients to the Clinic Coordinator for follow-up.
• Greets patients and families courteously and assists them when needed
• Take accurate notes while witnessing the physician-patient encounter or while receiving dictation from the physician
• Transcribe clinical information into the electronic medical record to document the patient visit, in real-time, for every patient evaluated by the physician
• Helps administrative/office staff with sharing phone call coverage.
• Is proficient in telephone messaging per policy.
• 100% documented evidence of attendance of staff/department meetings, and/or reading/initializing the minutes, all other memos and postings.
• Collects, reviews and documents patient's current health status and history according to standard.
• Is knowledgeable in preparing patients to be seen in the practice.
• Documents all aspects of the nursing service according to hospital and practice standards.
• Performs and documents results of point of care testing and appropriate interventions, EKGs, visual acuity, audiometry, NST, tympanometry, peak flow, nebulizer treatment, pulse oximetry, wound dressings and ear irrigations are performed and documented per practice guidelines, (after orientation is complete).
• Follow-up visits are scheduled at time of discharge, per protocol and Patient/Family, etc. is notified of next appointment.
• Assist physicians with admissions by calling registration, call report to the Unit, photocopy all practice documentation to go with the patient, arrange transport. Completes all paperwork and sends with patient.
• Performs ongoing patient screening, planning and implementation of patient care by effectively implementing the care, and teaching plan in collaboration with provider and clinical leader.
• Participates in and/or delegates daily maintenance of working environment (e.g., cleaning, stocking of rooms).
• Coordinates patient educational materials and ensures their availability.
• Documents patient readiness to learn and barriers to learning.
• Coordinates patient education meetings and projects
• Duties are adequately performed as needed or seeks out supervisor for guidelines.
• Orders and inventories all state-supplied immunizations.
• Ensures proper storage of state immunizations.
• 100% compliance of: iCARE (complete annually at least seven days prior evaluation), Employee Updates, and any other in-services/meetings and training as assigned.
• Maintains BLS certification. Maintains PPD certification.
• Participates in multidisciplinary committee work that relates to unit of practice.
• Demonstrates correct technique in the use of equipment, according to specific product information and policy and procedure manuals.
• Follows appropriate procedure for obtaining and returning/cleansing/disposing of equipment and supplies.
• Is responsible for unit cleanliness, maintaining a neat and safe environment.
• Administers and documents medications, according to nursing policy and procedure following the 5 Rights: Right Patient; Right Medication; Right Time; Right Route; Right Dose
• Performs and documents results of blood glucose monitoring and appropriate intervention.
• Ensures sterile technique(s) are maintained: Patient and room are ready when the provider arrives. Consent is signed and available. Room and supplies are processed according to Northern Light Health Infection Control policies.
• Ensures specimens are labeled and processed correctly per policy.
• Immunizations are scheduled and administered according to practice guidelines and documented. (if applicable)
• Medication errors are reported to provider and supervision immediately
• Walk-in patients are treated according to protocol.
• Blood pressure checks are performed and documented per policy.
• Patient Confidentiality is protected at all times.
• Is responsible for logging refrigerator temps, eye wash station, check emergency lights and fire extinguishers.
• Ensure practice adheres to TJC, OSHA, and organization policies and procedures.
• patient's fee ticket is reviewed before the patient leaves the clinic.
• All medications and treatments are documented on fee ticket.
• Organizes work to finish on time 95% of the time avoiding overtime.
• Participates in annual mandatory in-services.
• Has documented evidence appropriate to level of practice and certification.

Other Information:

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

• Required High School Diploma/General Educational Development (GED)

Working Conditions

• Potential exposure to abusive and/or aggressive people.
• Work with computers, typing, reading or writing.
• Lifting, moving and loading 20 to 30 pounds.
• Prolonged periods of sitting.
• Prolonged periods of standing.
• Prolonged periods of walking.

Northern Light Eastern Maine Medical Center is a 411- bed, regional tertiary care hospital and an American College of Surgeons-verified Level II Trauma Center. Located in Bangor, Maine, it serves as the principal referral center for a patient population of 500,000 residents across the northern two-thirds of the state. The medical center provides comprehensive inpatient and outpatient services, including advanced surgical care, neurosciences, cardiovascular medicine, oncology, and critical care.

Eastern Maine Medical Center is the base for LifeFlight of Maine, a critical care air medical transport program that conducts nearly 900 missions annually, ensuring timely access to specialized care for rural and remote communities. As a member of Northern Light Health, the medical center is part of an integrated statewide health system comprising nine hospitals, numerous primary and specialty care practices, long-term care facilities, home health and hospice agencies, and emergency ground and air transport services. This integrated model supports coordinated, patient-centered care across the continuum.

Eastern Maine Medical Center plays a central role in advancing clinical quality, operational efficiency, and health equity throughout the region. It is actively engaged in clinical education and serves as a training site for medical students, residents, and fellows through affiliations with academic and professional institutions.

Bangor, Maine offers a stable and supportive environment for healthcare professionals. The region is home to high-performing public and private schools, including the University of Maine’s flagship campus in Orono. Bangor International Airport provides convenient commercial air service with direct and connecting flights to major US hubs. The area also offers access to a wide range of cultural, educational, and recreational opportunities, with outdoor activities available year-round in Maine’s forests, lakes, mountains, and coastal regions.
Northern Light Eastern Maine Medical Center is a strategic hub for clinical excellence, innovation, and community health in northern New England.

EMMC, Bangor, Maine, Level 2 Trauma Center, hospital, Cancer Care,

Equal Opportunity Employment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sex, sexual orientation, gender identity, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.