Medical Assistant

Vivent Health; Austin (TX); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Generous PTO and holidays

Employer-subsidized health benefits

401(k) with employer match

Job summary

Vivent Health in Austin, Texas is seeking a Medical Assistant to support the delivery of high-quality, patient-centered HIV care. You will work with an interdisciplinary team, assist providers, and contribute to a welcoming, compassionate clinic environment.

The role requires CMA certification (RMA accepted where applicable) and a minimum of 1–2 years’ clinical MA experience, with BLS. Strong communication and organizational skills are essential for success in a busy clinic.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience as a medical assistant in a clinical setting.
• CMA required; RMA accepted where applicable.
• BLS certification required.
• Excellent communication and organizational skills; ability to stay calm under pressure.

Responsibilities

• Greet and escort patients to examination rooms.
• Take and record vital signs (BP, pulse, temp).
• Assist with medical history forms and update EHRs.
• Prepare patients for examinations and procedures.
• Perform phlebotomy and process lab specimens.
• Administer medications and vaccines per protocol.
• Provide patient education on conditions and treatments.
• Maintain cleanliness and organization of exam rooms.
• Process referrals for specialty care and follow-up.
• Handle administrative tasks (calls, supplies, records, insurance forms).
• Participate in quality improvement initiatives.
• Adhere to confidentiality and policy guidelines.

Skills

Communication

Organization

Composure under pressure

Education

Certified Medical Assistant (CMA)

Basic lifesaving certificate (BLS)

High school diploma

Job description

We’re on a mission to end HIV/AIDS through integrated, personalized, judgment-free care. That means meeting people where they are and supporting the whole person - medically, socially, and emotionally. And everyrole here plays a part in that mission.

We believe healthcare works best when it’s rooted in equity, dignity, and access for all. At Vivent Health, we’re building a culture where every person - both patients and employees - feels seen, respected, and empowered to thrive.

But what truly sets us apart is how we work.

You’ll be part of a deeply collaborative, interdisciplinary team united around one goal: better outcomes for the communities we serve. Our model brings together medical care, behavioral health, pharmacy, research, and prevention, creating a holistic approach that changes lives every day.

This isn’t just a workplace.
It’s a community.
It’s a mission.
It’s your chance to be part of something bigger.

Choose Vivent Health and turn your work into purpose.

YOUR CONTRIBUTION:

Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations.

The Medical Assistant is a key member of the medical team and supports the delivery of high-quality, patient-centered care to individuals living with HIV and at risk for HIV in our clinic setting. In this role, you will work collaboratively with an interdisciplinary health care team, assisting colleagues and contributing to a positive work environment. This role requires a compassionate and empathetic approach to support to a diverse patient population.

OUR EXPECTATIONS:

Winning skills and behaviors for success.

• Greet and escort patients to examination rooms, ensuring a welcoming and comfortable
• Take and record patients' vital signs, including blood pressure, pulse, temperature, and
• Assist patients in completing medical history forms and update electronic health records (EHR) with relevant information.
• Prepare patients for examinations and procedures, assisting healthcare providers as
• Perform phlebotomy and process specimens for laboratory testing, ensuring proper handling and
• Administer medications and vaccines as directed by healthcare providers, following established protocols and guidelines.
• Provide patients with instructions and educational materials related to their conditions, medications, and treatments.
• Maintain cleanliness and organization of examination rooms and medical
• Process patient referrals for specialty care and follow-up, as needed, to ensure quality specialty care was provided.
• Perform various administrative tasks, such as answering phone calls, ordering supplies and stocking exam rooms, filing medical records, and processing insurance forms.
• Participate in quality improvement initiatives to enhance the delivery of
• This job description is not all-inclusive and outlines the main responsibilities and requirements of the role. Employees may be asked to perform additional job-related tasks as needed.
• Adhere to all agency policies, including but not limited to Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, training, and other relevant policies.

NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE REQUIRED:

Required and preferred knowledge and experiences to succeed.

• Education:
  • High school diploma or
• Work Experience:
  • Minimum of 1-2 years of experience working as a medical assistant in a clinical
• Licensure/Certification:
  • Certified Medical Assistant (CMA) required; Registered Medical Assistant (RMA) accepted in states where applicable.
  • Basic lifesaving certificate (BLS).
• Soft Skills:
  • Excellent communication skills, both verbal and written, for interacting with patients, healthcare providers, and other staff members.
  • Strong organizational skills to manage multiple tasks efficiently and prioritize workload
  • Ability to remain calm and composed under pressure, maintaining professionalism and focus during busy and demanding situations.
• Additional Preferred Qualifications:
  • HIV experience in a not-for-profit environment.

STATEMENT OF INCLUSION:

Vivent Health is an equal opportunity employer and will recruit, hire, promote, and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy), mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, genetic characteristics, or any other characteristic protected by federal or state law. Vivent Health complies with other expanded protected classifications that specific county or municipal regulations may mandate.

Vivent Health is deeply committed to fostering respect, dignity, and understanding for all individuals affected by HIV, regardless of race, ethnicity, sexual orientation, gender identity, socioeconomic status, or any other characteristic. We are dedicated to cultivating a supportive and inclusive environment that champions advocacy, education, and compassionate care for everyone in our diverse community.

Going beyond the law’s requirements, Vivent Health places great importance on fostering a culture that celebrates diversity, equity, inclusion, and belonging. We actively seek qualified candidates from different racial, cultural, and economic backgrounds, as we believe that differing perspectives and experiences make us stronger as an organization. Vivent Health encourages all interested persons to apply for this position, and we look forward to learning more about your unique background and qualifications.

As a recipient of federal funding, Vivent Health will not hire nor enter a contractual relationship with any party debarred, suspended, or excluded from federal assistance programs.

Pay Rate

Starting at $24.00/hourly (Depending on Experience)

The final salary will be determined based on factors such as market data, internal equity, candidate experience and qualifications. Please note that it is uncommon for an individual to be hired at or near the top of the range.

• Generous PTO, including 12 paid holidays
• 401(k) with 100% employer match up to 5%
• 12 weeks fully paid parental leave for benefits-eligible employees after one year
• Employer-subsidized medical, dental, vision, and gender-affirming care
• Tuition reimbursement and licensure assistance
• Benefits for full-time and eligible part-time roles

Public Student Loan Forgiveness

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.