Medical Assistant

American Family Care, Inc.; Athens (GA); Hybrid; USD 24,796 - 34,440; Full time

Benefits offered by this job

Competitive pay and benefits package

Opportunities for professional growth

Collaborative team culture

Job summary

American Family Care, Inc. in Athens, Georgia is seeking a dedicated Medical Assistant to provide essential clinical and front-desk services. You will greet and triage patients, handle insurance verification, and support compliance in a team-oriented environment focused on delivering quality care.

The ideal candidate holds a national certification and has at least one year of experience with insurance processes. A commitment to patient service and a fast-paced work ethic are essential. Enjoy competitive pay and professional growth opportunities in a supportive culture.

Qualifications

• 1+ year of experience with insurance verification and patient registration.
• Active BLS certification required or must be obtained within onboarding period.
• Urgent care or emergency room experience is highly valued.

Responsibilities

• Greet and triage patients, collect vitals/histories, perform venipuncture.
• Register patients, verify insurance eligibility, determine financial responsibility.
• Educate patients on clinical procedures and financial expectations.

Skills

Insurance verification

Patient registration

Venipuncture

EMR proficiency

BLS certification

Education

Completion of an accredited Medical Assistant program

Active national MA certification (CMA, RMA, CCMA)

Job description

Make an impact—front desk to triage

At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether you’re triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you’ll play a key role in delivering care and ensuring our services are paid correctly.

If you thrive in a fast-paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here.

What you’ll do

• Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy.
• Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
• Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.

What We’re Looking For

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration required.
• Active BLS certification required or must be obtained within defined onboarding period.
• Urgent care or emergency room experience highly valued.
• EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
• Proven venipuncture and specimen collection skills.

Additional requirements

• Must successfully pass a drug screen and criminal background check as a condition of employment.
• Full availability including ability to work evenings/weekends and float to nearby centers as needed.

Why You’ll Love Working Here

• Competitive pay and benefits package.
• Opportunities for professional growth and cross-training.
• Collaborative, supportive, patient-first team culture.
• Make an impact by delivering The Right Care. Right Now.

Work environment

Fast-paced urgent care with frequent role-switching; prolonged standing/walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 25–30 lbs; weekend/evening shifts and float coverage as needed.

American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AFC is committed to pay equity and transparency. The expected pay range for this role is $XX.XX – $XX.XX per hour. Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status).