Medical Assistant

Conviva Care Solutions; Asheville (NC); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

CenterWell Primary Care in Asheville, NC is seeking a Medical Assistant to support physicians and APPs, combining clinical and administrative duties to promote efficient clinic operations and positive patient experiences.

You will perform vital signs, phlebotomy, and documentation in EHR while coordinating care, referrals, and preventive screenings. The role requires strong communication, ability to work with limited supervision, and compliance with safety standards; onsite Monday–Friday 8am–5pm.

Qualifications

• Meet at least one pathway: MA training program completion, CMA/RMA credential, or 3+ years MA experience.
• Ability to demonstrate basic clinical skills including vital signs, patient prep, and documentation.
• Effective communication, interpersonal, organizational, and prioritization skills with limited day-to-day direction.
• This role participates in the TB screening program and requires TB screening if selected.

Responsibilities

• Prepare patients for examinations, take vital signs, review histories, and assist with exams.
• Perform phlebotomy, specimen collection, and vaccines as allowed by policy.
• Accurately document patient info in the EHR.
• Coordinate visits, referrals, and follow-up with care team.
• Support preventive screenings and chronic disease management initiatives.
• Prepare and maintain examination rooms; sterilize equipment; manage supplies.
• Provide compassionate, culturally responsive patient interactions.
• Organize daily clinical and administrative tasks to support patient flow.

Skills

Vital signs

Patient preparation

Documentation in EHR

Communication

Prioritization

Education

CMA/RMA credential

Job description

Become a part of our caring community

The Medical Assistant is an essential member of the CenterWell Primary Care team, supporting physicians and advanced practice providers in delivering high-quality, patient-centered care. This position combines clinical and administrative responsibilities to promote efficient clinic operations, positive patient experiences, and improved health outcomes.

The Medical Assistant performs a range of clinical support activities, coordinates patient care tasks, and contributes to preventive health and chronic disease management initiatives. The role requires demonstrated proficiency in core clinical responsibilities, effective communication, and the ability to prioritize assigned work with limited direction while following established clinical protocols and safety standards.

As a Medical Assistant, you will:

• Prepare patients for examinations; obtain vital signs; review and update medical histories; discuss symptoms; and assist providers with examinations and procedures.
• Perform phlebotomy, specimen collection, diagnostic screenings, medication or vaccine administration, and other authorized clinical tasks only when permitted by state law, organizational policy, provider delegation, training, and verified competency.
• Accurately document patient information and clinical activities in the electronic health record (EHR).
• Collaborate with physicians, advanced practice providers, and other care team members to coordinate patient visits, referrals, follow‑up activities, and communication.
• Support preventive screenings, chronic condition management, care gap identification, and quality improvement initiatives within the assigned role.
• Prepare and maintain examination rooms; clean and sterilize equipment; manage supplies; and follow infection prevention and safety procedures.
• Deliver compassionate, professional, culturally responsive patient interactions and reinforce provider‑directed education within authorized scope.
• Organize and prioritize daily clinical and administrative assignments to support patient flow and clinic operations.
• Follow confidentiality requirements, documented clinical protocols, and applicable regulations; communicate patient concerns promptly to licensed clinical staff.
• Contribute to team collaboration and continuous workflow improvement.

Use your skills to make an impact

Required Qualifications

• Meet at least one pathway: (a) successful completion of a Medical Assistant training program; (b) current Medical Assistant certification/registration; OR (c) at least three years of relevant hands‑on Medical Assistant experience, subject to company approval and applicable law.
• Ability to demonstrate fundamental clinical skills, including vital signs, patient preparation, and accurate documentation, within applicable scope.
• Effective communication, interpersonal, organizational, and prioritization skills; ability to follow clinical instructions and work with limited day‑to‑day direction.
• This role is patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications

• Current CMA, RMA, or other nationally recognized Medical Assistant credential.
• Two or more years of Medical Assistant experience in primary care, family medicine, internal medicine, or another outpatient setting.
• Current CPR certification from the American Heart Association or another approved certifying organization.
• Experience in phlebotomy, specimen collection, point‑of‑care testing, and medication/vaccine administration.
• Experience supporting older adults, Medicare beneficiaries, or people managing chronic conditions.
• Familiarity with value‑based care, HEDIS measures, preventive screening, closing care gaps, and patient experience measures (CAHPS/HOS).
• Experience with EHR systems, medical terminology, and CPT/ICD coding.
• Bilingual English/Spanish proficiency in markets where useful; company language assessment may be required before clinical communication in another language.

Additional Information

Work environment: Onsite, patient‑facing position in Asheville, NC with work hours being Monday - Friday 8:00 AM to 5:00 PM. Hours are subject to change based on business needs.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$43,000 - $56,200 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well‑being. Associate benefits are designed to