Pay
Pay or shift range: $25.71 USD to $31.88 USD
Full salary range is based on years of experience and other factors.
Description
Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career‑advancement needs. Benefits include medical, dental, vision insurance; up to 120 hours of vacation time (pro‑rated by FTE each year); paid sick leave; 10 paid holidays; a 403(b) Safe Harbor retirement plan with employer match; disability and life insurance; and more. An added $0.75 per hour is available to those who test proficiently in a second language.
Sign‑on bonus: Certified‑Medical Assistants receive a $4,000 sign‑on bonus (eligible only for new hires).
Job Summary
The Medical Assistant works as part of a team of clinic healthcare providers and support staff, escorts patients, records vital signs, assists with minor diagnostic procedures, maintains records, and coordinates patient flow.
Knowledge, Skills & Abilities
- Reads, speaks, understands and writes English proficiently.
- Works independently and self‑directed.
- Works effectively in a team environment.
- Organizes, prioritizes, and coordinates multiple tasks.
- Works with initiative, energy, and effectiveness in a fast‑paced environment.
- Remains calm and effective in high‑pressure and emergency situations.
- Produces high‑quantity, high‑quality work.
- Problem‑solves creatively.
- Uses multi‑line telephones and other office machines.
- Proficient with Microsoft Office – Word, Excel, Outlook.
- Knowledge of medical terminology.
Education
- High school graduate or equivalent.
- Graduate of an accredited Medical Assisting program; or a minimum of one year of experience as a medical assistant.
Experience
- Customer service experience with the general public (at least 1 year).
- Experience in a multi‑provider medical practice.
- ICD‑10 coding experience.
- CPT‑4 coding experience.
- Experience with insurance/billing in a healthcare setting or organization.
- Familiarity with electronic health record and practice management systems.
- Experience working with low‑income, multi‑ethnic populations.
Credentials
- Medical Assistant – Certified or Interim certification with the State of Washington.
- Basic Life Support for Healthcare Providers (CPR/AED). Certification must be obtained at hire.
- Verified immunity to measles, mumps, rubella (MMR), and varicella (chickenpox). Immunity may be demonstrated through vaccination records or titer results. Medical or religious accommodation requests may be reviewed on a case‑by‑case basis.
Job Specific Functions / Performance
- Greets patients, interpreters, and visitors in person and by phone in a prompt, courteous and helpful manner; takes messages and provides accurate information regarding schedules and services.
- Monitors schedules and patient arrivals, participates in sequencing patients, and assists co‑workers to maintain smooth, efficient patient flow throughout the clinic.
- Assists providers with minor diagnostic procedures, treatments, and education as directed.
- Demonstrates knowledge of examination, diagnostic, and treatment room procedures.
- Coordinates health information tasks with Health Information Specialists.
- Reviews scheduled appointments in advance to prepare for the patient visit (e.g., obtaining immunization registry, ER records, specialty reports, diagnostic results).
- Performs capillary and venous blood withdrawal as directed.
- Administers intradermal, subcutaneous and intramuscular injections as directed.
- Administers eye drops and topical ointments as directed.
- Labels and maintains proper storage for specimens and tests; performs in‑house lab testing and delivers on‑site results to provider.
- Completes tasks in a timely manner.
- Accurately and timely documents services provided, including submission of billing codes.
- Schedules patients for procedures and provides all necessary paperwork and instructions prior to procedure.
- Maintains patient exam and procedure rooms fully stocked, organized, clean, safe, and prepared before and after each patient encounter; prepares appropriate instruments and materials for each treatment procedure.
- Follows established inventory and supply monitoring system and purchasing protocols for maintaining stock and ordering supplies as assigned.
- Follows established protocols for routine calibration, cleaning, disinfection, sterilization of instruments and equipment, and reports maintenance needs.
- Performs quality control testing for all CLIA waived in‑house lab tests.
- Processes diagnostic and urgent referrals as delegated.
- Performs duties of a Medical Receptionist as needed and assists other departments when called upon.
- Adheres to infection control practices and written plan.
- Adheres to attendance standards to perform job functions for daily operations and continuity of patient care.
Community Health Center of Snohomish County is an Equal Employment Opportunity/Affirmative Action employer (EEO/AA) and at‑will employer.
Equal Employment Opportunity Notice
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.