Medical Assistance Pediatric and Family Medicine

Banner Health Corporate; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

Banner Health's Pediatrics Clinic in Surprise, AZ is seeking a Medical Assistant to support clinicians and nursing staff in delivering quality care. You will interact with patients, perform vital signs, assist with exams and procedures, and help coordinate tests and follow-ups.

Uncertified MA candidates may apply with a plan to obtain national certification within 12 months. The role emphasizes a patient-centered approach and professional growth within Banner Health.

Qualifications

• Completion of a formal Medical Assistant education program.
• Uncertified Medical Assistants may apply with up to 12 months to obtain national certification.
• Clinical care and patient experience focus.

Responsibilities

• Prepare patients for exams and record vital signs and complaints.
• Assist providers with exams and procedures and manage patient flow.
• Coordinate tests, referrals, and scheduling for care.
• Provide clerical support and ensure complete medical records and billing info.
• Maintain clean exam rooms and follow safety protocols.
• Order supplies and manage medication-related tasks.
• Communicate with patients and team members to ensure quality care.
• Complete onboarding and orientation activities as directed.
• Work under direct supervision of providers and assist across staff levels.

Skills

Patient care

Clinical support

Vital signs

Phlebotomy

Education

Medical Assistant education program

Job description

Primary City/State:

Surprise, Arizona

Department Name:

C/P-Pediatrics-Clinic

Work Shift:

Varied

Job Category:

Clinical Care

As a Medical Assistant on our team, we offer a customer-focused and friendly work environment with career growth opportunities. You'll have the opportunity to work directly with patients and with an engaged group of physicians and staff. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.

Uncertified Medical Assistants will be considered with proof of completion of a formal Medical Assistant education program and will have 12 months from their hire date to obtain national certification. Banner Health is committed to your professional growth and invests in advancing your training, education, and career development.

Location: 15800 N Litchfield Rd. Suite 150, Surprise AZ 85374

Hours: M-Thurs 7:00am - 7:00pm & Fridays 7:00am-5:00pm

4-10 hour days including 1 weekly shift 7am-7pm (potential rotating Saturday 7:30am-1:00pm

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

• 1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• 2. Assists providers with exams and minor in-office procedures which could include taking patients' blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomy, ear irrigation and EKG's. Acts as chaperone as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
• 3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
• 4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• 5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• 6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
• 7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
• 8. This position will complete all necessary onboarding/orientation activities, including simulation training, as needed or directed.
• 9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of de