Medical Affairs Specialist

EPM Scientific; California; On-site; USD 90,000 - 130,000; Full time

Job summary

EPM Scientific is building an AI-powered healthcare insights platform helping pharmaceutical teams understand physicians, nurses, and patients. We are seeking our first dedicated client-facing hire to work directly with the founder and shape the company’s future.

You will bridge client consulting, project delivery, and healthcare innovation—translating business questions into structured research projects and guiding clients through our platform to deliver high-quality insights with scientific

Qualifications

• 3–7 years of experience in a client-facing life sciences environment.
• Experience in Life Sciences Consulting, Healthcare Market Research, Medical Affairs, Clinical Research, or customer success within Life Sciences.

Responsibilities

• Act as the primary point of contact for pharmaceutical clients.
• Lead discovery and intake discussions to understand client objectives.
• Develop and refine project briefs in collaboration with clients.
• Build strong relationships and become a trusted advisor.
• Manage projects from brief to final delivery and coordinate multiple client projects.
• Present insights and outputs in a clear and professional manner.
• Review platform outputs for scientific accuracy and relevance.
• Identify areas for refinement and optimisation and apply scientific judgement.
• Work with founder and product team to improve workflows and contribute ideas for future product and commercial development.

Skills

Client engagement

Project delivery

Scientific thinking

Relationship management

Stakeholder management

Education

Life Sciences degree

Biomedical sciences

Pharmacy

Job description

About the Company

Building an AI-powered healthcare insights platform that helps pharmaceutical companies better understand healthcare stakeholders, including physicians, nurses, and patients. Our technology enables clients to test concepts, messages, and ideas at scale, generating meaningful insights faster and more efficiently than traditional research methods.

As we continue to grow, we are looking for our first dedicated client-facing hire to work directly with our founder and help shape the future of the business.

The Opportunity

This is a unique opportunity for someone who enjoys working with clients, solving complex problems, and applying scientific thinking in a commercial environment.

You will sit at the intersection of client consulting, project delivery, and healthcare innovation, helping pharmaceutical clients translate business challenges into structured research projects and guiding them through our platform to deliver high-quality insights.

This role offers significant exposure to clients, product development, and commercial strategy within a fast-growing AI-driven business.

Key Responsibilities

Client Engagement

• Act as the primary point of contact for pharmaceutical clients.
• Lead discovery and intake discussions to understand client objectives.
• Develop and refine project briefs in collaboration with clients.
• Build strong relationships and become a trusted advisor.

Project Delivery

• Manage projects from initial brief through to final delivery.
• Coordinate and oversee multiple client projects simultaneously.
• Ensure projects remain aligned with client objectives and timelines.
• Present insights and outputs in a clear and professional manner.

Scientific & Strategic Review

• Review platform-generated outputs to ensure scientific accuracy and relevance.
• Assess whether project findings align with client objectives.
• Identify areas requiring refinement and optimisation.
• Apply clinical or scientific judgement throughout the process.

Product & Platform Development

• Work closely with the founder and product team to improve workflows.
• Test new platform capabilities and provide feedback.
• Contribute ideas to support future product and commercial development.
• Help define best practices as the company scales.

About You

We're looking for someone who combines scientific credibility with strong communication and relationship-building skills.

Required Experience

• 3-7 years of experience in a client-facing life sciences environment.
• Experience within one or more of the following areas:
• Life Sciences Consulting
• Healthcare Market Research
• Medical Affairs
• Clinical Research
• Customer Success or Solutions Consulting within Life Sciences

Education

• Degree in Life Sciences, Biomedical Sciences, Pharmacy, Clinical Sciences, Healthcare, or a related subject.

Desired Skills

• Strong stakeholder and relationship management skills.
• Ability to simplify complex scientific concepts.
• Commercial mindset with excellent problem-solving abilities.
• Comfortable working with emerging technologies and AI-enabled platforms.
• Highly organised with strong project management capabilities.
• Entrepreneurial mindset and willingness to wear multiple hats.

What Success Looks Like

In this role you will:

• Become the trusted link between clients and the platform.
• Deliver high-quality research projects and client outcomes.
• Take ownership of client relationships and project delivery.
• Play a key role in shaping the future growth of the business.

Why Join?

• Work directly with the founder in a high-impact role.
• Join an innovative company at an exciting stage of growth.
• Gain exposure to AI, healthcare insights, and pharmaceutical strategy.
• Have genuine influence over product development and business direction.
• Enjoy significant autonomy and opportunities for career progression.