Medical Administrative Assistant - Surgical

Connecticut, LLC; Hamden, Northern (CT, KY); Hybrid; USD 57,308,000 - 68,770,000; Full time

Job summary

PACT MSO Surgical Specialists in Hamden, CT is seeking a Medical Administrative Assistant to support the Surgical Group across Hamden, Ansonia and Fairfield. The role will float between offices, with hours Monday–Friday, 8:30am–5:00pm, handling appointment scheduling, patient communications, and reporting.

The ideal candidate will have a High School diploma and office experience, and will coordinate tests, pre-operative clearances, and patient portal inquiries while maintaining accuracy in a

Qualifications

• High School Diploma or equivalent.
• Experience in an office setting.

Responsibilities

• Assist with appointment scheduling, rescheduling, and follow-up.
• Manage schedule utilization, cancellations, and wait lists.
• Coordinate tests, procedures, and lab appointments.
• Provide patients with information and respond to inquiries.
• Schedule and coordinate meetings.
• Assist with patient portal questions.
• Attend meetings as required by management.
• Create and distribute reports to staff and management.
• Obtain pre-operative clearances from providers' offices.
• Create surgery folders.
• Assist clinical staff with FMLA and disability paperwork.

Skills

Appointment scheduling

Schedule utilization

Coordination of tests

Patient inquiries

Meeting coordination

Patient portal support

Report creation

Pre-operative clearances

FMLA paperwork

Education

High School Diploma or equivalent

Experience in an office setting

Job description

Medical Administrative Assistant - Surgical

Job Category: Administrative Support for Medical Practices

Requisition Number: MEDIC001815

• Posted : September 1, 2026
• Full-Time
• On-site

Locations

Showing 1 location

PACT and PACT MSO Surgical Specialists
Hamden, CT 06518, USA

Description

Pay Range:$20.00 to $24.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Surgical Group with multiple locations seeking a Medical Administrative Assistant to work in Hamden, Ansonia and Fairfield. The position would be floating between the office locations. The hours are Monday through Friday from 8:30am to 5:00pm.

This position supports a department, provider, or manager by performing duties as directed.

Essential Functions

• Assist with appointment scheduling, rescheduling, follow up, etc.
• Responsible for schedule utilization, cancelation and wait list management
• Coordinates tests, procedures, and lab appointments for patients
• Provide patients with information and respond to patient inquiries
• Schedule and coordinate meetings
• Assist with all patient portal questions
• Attend meetings as required by management
• Communicate information appropriately, accurately, and timely
• Create and maintain reports and distributes to appropriate staff and management
• Identify and communicate inconsistencies of information in reports to appropriate staff
• Obtaining pre-operative clearances from providers offices
• Creating surgery folders
• Assisting clinical staff with FMLA and disability paperwork

Skills and Knowledge

Education and Experience

• High School Diploma or equivalent
• Experience in an office setting

Team Player

: Works well as a member of a group

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.