Medical Administrative Assistant - Paragon Infusion Centers

Elevance Health; Austin (TX); Vor Ort; USD 40.000 - 52.000; Vollzeit

Zusammenfassung

Elevance Health's Paragon Infusion Centers in Austin, TX is seeking an Administrative Assistant for a full-time 40-hour workweek. The role oversees patient check-in, registration, and checkout, and requires working from the posted location.

Clinic hours are Monday through Saturday, 8am–6pm. The position emphasizes in-person collaboration; candidates must have a HS diploma and at least 1 year of lead/supervisory healthcare experience, with commuting distance considerations noted.

Qualifikationen

• HS diploma or equivalent and 1+ year in a health care environment or related experience.
• Experience with patient check-in/check-out processes is preferred.
• Familiarity with medical office procedures and privacy requirements is helpful.

Aufgaben

• Oversee patient check-in, registration, and checkout processes.
• Respond to patient questions and manage concerns or complaints.
• Assist in NextGen user issues and support daily administrative operations.

Kenntnisse

Patient check-in

Registration

Checkout

Phone etiquette

Ausbildung

High School diploma or equivalent

Tools

NextGen EMR

Jobbeschreibung

Administrative Assistant – Paragon Infusion Centers

Schedule: Full-Time, 40 hours per week

Clinic Hours: Monday - Saturday; 8am – 6pm

Location: Austin, TX – 720 W 34th Street

This role requires associates to work from the posted location, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

Administrative Assistant is responsible for overseeing patient check-in, registration, and checkout.

How You Will Make An Impact

• Oversees processes for check‑in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.
• Listens and responds to patient and/or family members concerns.
• Responds to patient questions and complaints; routes issues to appropriate personnel.
• Assists in NextGen user issues.
• Analyzes daily administrative operations and utilization of resources.
• Ensures proper cash controls are in place and policy and procedures are followed.

Minimum Requirements

• Requires a HS diploma or equivalent and a minimum of 1 year of lead/supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background.
• For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.

Preferred Skills, Capabilities, And Experiences

• Medical office experience preferred.
• Medical insurance knowledge preferred.

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