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HireCare Services in Rhode Island seeks an experienced Medicaid Specialist to oversee pending Medicaid cases from application through approval. The role requires 5–7+ years of Medicaid/BOM experience, meticulous case management, and proactive follow-up to ensure timely processing.
The successful candidate will manage high-volume workloads, coordinate with residents, families, and agencies, and maintain precise Medicaid records.
HireCare Services is partnering with a leading healthcare organization in Rhode Island to recruit an experienced Medicaid Specialist to oversee pending Medicaid cases and ensure timely, consistent follow-up from application through approval.
The ideal candidate will have 5–7+ years of Medicaid and/or Business Office Manager (BOM) experience and a strong understanding of Medicaid applications, eligibility, documentation, and case management. This position is ideal for a highly organized, detail-oriented professional who takes ownership of their workload and ensures that no pending Medicaid case is left without proper follow-up.
Responsibilities
Oversee and manage all pending Medicaid applications and cases
Follow up consistently on pending applications, outstanding documentation, and eligibility requirements
Monitor each case from application through Medicaid approval
Review applications and supporting documentation for accuracy and completeness
Identify missing information, outstanding requirements, and potential delays
Communicate with residents, families, Medicaid agencies, facilities, and other involved parties
Track case status, deadlines, documentation requests, and follow-up activity
Maintain accurate and up-to-date Medicaid records and case notes
Proactively address issues that may delay Medicaid approval
Provide regular updates regarding pending Medicaid cases and outstanding items
Coordinate with business office and administrative teams to ensure efficient Medicaid processing
Ensure timely and thorough follow-up on all open Medicaid cases
Stay current on Medicaid requirements, regulations, and application processes
Take full ownership of the Medicaid pipeline and drive cases toward resolution
Qualifications
5–7+ years of Medicaid and/or Business Office Manager (BOM) experience required
Strong knowledge of Medicaid eligibility, applications, documentation, and processes
Experience managing pending Medicaid applications and a high-volume caseload preferred
Skilled in tracking applications and following up on outstanding documentation
Strong organizational and time-management skills
Excellent attention to detail and follow-through
Strong written and verbal communication skills
Ability to work independently and take ownership of responsibilities
Strong problem-solving skills
Healthcare, skilled nursing, long-term care, or related experience preferred
What We Offer
$85,000–$95,000 annual salary
Full-time position
Supportive and collaborative work environment
Opportunity to take ownership of a critical Medicaid operation
Professional growth and development opportunities
Work alongside an experienced healthcare operations team
What We Are Looking For
We are looking for an experienced Medicaid Specialist who is highly organized, proactive, and experienced in managing Medicaid applications and pending cases. The ideal candidate understands the importance of consistent follow-up, accurate documentation, and staying on top of every outstanding item until the case is resolved.