Medicaid Revenue Cycle Director - Data-Driven Leadership

Heartshar; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

EAP (Employee Assistance Program)

Flexible spending account

Job summary

HeartShare Human Services of New York seeks a Director of Billing to lead Medicaid revenue cycle, claim submission, denial management, and AR reconciliation across programs, driving accuracy, reimbursement, and compliance. You will partner with Fiscal, Program Operations, and Compliance, use Millin and analytics to monitor KPIs, optimize workflows, and mentor a billing team toward best practices.

Join a data-driven environment focused on continuous improvement, regulatory compliance, and

Qualifications

• Bachelor's degree in Accounting, Finance, Healthcare Administration, or related field.
• Minimum 7–10 years healthcare billing experience, including 3–5 years in a leadership role overseeing Medicaid billing operations.
• Experience using Millin or comparable Medicaid billing platforms.
• Advanced Excel skills (e.g., VLOOKUP, Pivot Tables).
• Strong track record developing and monitoring billing KPIs and dashboards.
• Deep knowledge of Medicaid regulations, submission protocols, rate structures, and payer requirements.

Responsibilities

• Lead Medicaid revenue cycle including claim submission, rebilling, payment posting, denial management, and AR reconciliation.
• Monitor aging AR and implement strategies to optimize collection timelines.
• Develop and monitor billing KPIs and analytics dashboards.
• Collaborate with IT and Fiscal to optimize the Millin system and reporting capabilities.
• Ensure compliance with Medicaid regulations and coordinate internal/external audits.

Skills

Leadership

Data analytics

Advanced Excel

KPIs

Medicaid billing

Process improvement

Communication

Cross-functional collaboration

Education

Bachelor's degree in Accounting/Finance/Healthcare Administration

Tools

Millin billing system

Job description

HeartShare Human Services of New York seeks a Director of Billing to lead Medicaid revenue cycle, claim submission, denial management, and AR reconciliation across programs, driving accuracy, reimbursement, and compliance. You will partner with Fiscal, Program Operations, and Compliance, use Millin and analytics to monitor KPIs, optimize workflows, and mentor a billing team toward best practices.

Join a data-driven environment focused on continuous improvement, regulatory compliance, and