Medicaid Eligibility Advocate

HCA Healthcare, Inc.; Charleston (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

Savings and retirement resources

Education support

Additional benefits

Job summary

HCA Healthcare Trident Hospital is seeking a Medicaid Eligibility Advocate to screen patients for insurance coverage, assist with state and federal programs, and manage charity applications. The role includes re-verifying benefits, obtaining necessary authorizations, and maintaining required documentation.

The position requires an Associate’s degree (preferred) and at least one year in healthcare or related fields, with opportunities for ongoing training and professional development.

Qualifications

• Experience with Medicaid/insurance eligibility processes preferred.
• Ability to assess patient needs and verify information.
• Strong interpersonal and documentation skills.

Responsibilities

• Screen and evaluate patients for existing insurance coverage, programs or charity applications.
• Re-verify benefits and obtain authorization/referral after treatment plan discussion.
• Collect and file required medical evidence and documentation for eligibility.
• Complete and file applications; maintain timely follow-up with patients and government caseworkers.
• Ensure accurate data entry of insurance, demographic and eligibility information.
• Participate in ongoing training and follow office policies to support efficiency; cover other functions if needed.

Skills

Eligibility screening

Healthcare experience

Communication skills

Education

Associate’s degree

Job description

Schedule: Mon - Fri 8:00 Am - 4:30 Pm

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Medicaid Eligibility Advocate with HCA Healthcare Trident Hospital you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

In this role you will:

• Screen and evaluate patients for existing insurance coverage, federal and state assistance programs, or hospital charity applications.
• Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment. Ensures appropriate signatures are obtained on all necessary forms.
• Obtain legally relevant medical evidence, physician statements and all other documentation required for eligibility determination.
• Complete and file applications. Initiate and maintain proper follow-up with the patient and government agency caseworkers to ensure timely processing and completion of all mandated applications and accompanying documentation.
• Ensure all insurance, demographic and eligibility information is obtained and entered into the system accurately. Document progress notes to the patient’s file and the hospital computer system.
• Participates in ongoing, comprehensive training programs as required.
• Follows policies and procedures to contribute to the efficiency of the office. Covers and assists with other office functions as requested.
• Will be required to make field visits as necessary and will need reliable personal transportation readily available.

Qualifications:

• Associate’s degree preferred
• Minimum one-year related experience preferred, preferably in healthcare.
• Relevant education may substitute experience requirement.

Benefits

HCA Healthcare Trident Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Medicaid Eligibility Advocate opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.