Medicaid Case Manager

Josselyn; Winnetka (IL); On-site; USD 28,000 - 41,000; Part time

Job summary

Josselyn seeks a part-time Medicaid Case Manager to assist individuals and families with Medicaid applications, renewals, and coverage education. You will verify eligibility, resolve barriers, and coordinate with care teams to minimize interruptions in coverage.

The role emphasizes enrollment assistance for Medicaid, ACA Marketplace, Medicare, and related programs, with a focus on accessible, patient-centered support and record-keeping.

Qualifications

• Bachelor’s degree required in a related field (Psychology, Social Work, Human Services or equivalent).
• Experience in healthcare enrollment or social services preferred.
• Bilingual skills preferred.

Responsibilities

• Assist clients in completing Medicaid applications and redeterminations.
• Support enrollment in Marketplace (ACA), Medicare, and other insurance programs as appropriate.
• Educate clients on insurance options and eligibility requirements.
• Advocate for clients facing barriers to coverage or access to care.
• Connect uninsured or underinsured clients to coverage resources and financial assistance.
• Maintain organized records of applications, renewals, verifications, and documentation.
• Stay informed about changes to Medicaid, Medicare, Marketplace plans and other programs.

Skills

Bilingual skills

Education

Bachelor’s Degree in Psychology

Bachelor’s Degree in Social Work

Bachelor’s Degree in Human Services

Bachelor’s Degree or related field

Job description

The Medicaid Case Manager serves as a key resource for clients seeking assistance with obtaining, maintaining, and understanding health insurance coverage. This will be an essential role for the Resiliency Center and Josselyn as an agency. This position works directly with individuals and families to facilitate applying for Medicaid applications, marketplace enrollment, insurance renewals, eligibility verification, and resolution of coverage barriers. The Medicaid Case Manager collaborates closely with clinical, intake, billing, and care coordination teams to ensure clients have access to affordable healthcare services and experience minimal interruptions in coverage. This is a part-time position - schedule is variable

Essential Responsibilities And Metrics

• Assist clients in completing Medicaid applications and redeterminations.
• Support clients with enrollment in Marketplace (ACA), Medicare, and other insurance programs as appropriate.
• Educate clients on available insurance options and eligibility requirements.
• Advocate for clients experiencing barriers to coverage or access to care.
• Connect uninsured or underinsured clients to appropriate coverage resources and financial assistance programs.
• Maintain organized records of applications, renewals, verifications, and supporting documentation.
• Stay informed regarding changes to Medicaid, Medicare, Marketplace plans, and other healthcare coverage program.

Qualifications

• Bachelor’s Degree in Psychology, Social Work, Human Services, or related field required
• Minimum one year of experience in healthcare enrollment, benefits assistance, social services, case management, or customer service preferred.
• Experience assisting with Medicaid, Medicare, ACA Marketplace, or public benefits programs strongly preferred
• Bilingual skills preferred.