MEDICAID ANALYST SUPERVISOR

State of Louisiana; Thibodaux (LA); On-site; USD 43,000 - 58,000; Full time

Job summary

Louisiana Department of Health is seeking a Medicaid Analyst Supervisor for Region 3 (Lafourche Parish) to lead a team ensuring accuracy, timeliness, and compliance with state and federal requirements. This role involves coaching staff, monitoring workloads, and strengthening quality controls to protect program integrity.

The ideal candidate will supervise analysts, conduct case reviews, prepare performance reports, and participate in investigations while aligning with civil service policies and

Qualifications

• Six years of social services experience; OR
• Six years of full-time experience in any field plus three years of social services experience; OR
• A bachelor's degree plus three years of social services experience; OR
• An advanced degree plus two years of social services experience.

Responsibilities

• Supervises and provides guidance to Medicaid Analysts to ensure work is performed accurately and in accordance with applicable policies, procedures, and regulations.

Skills

Team leadership

Coaching

Quality control

Regulatory compliance

Communication

Change management

Accountability

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about the Louisiana Department of Health

Lead with purpose and make a difference in Medicaid services Region 3! As a Medicaid Analyst Supervisor, you’ll lead a team dedicated to accurate, timely, and high-quality service while ensuring compliance with state and federal requirements. From coaching and developing staff to monitoring casework, resolving complex issues, and strengthening quality controls, you’ll play a key role in protecting program integrity and ensuring Louisiana residents receive the assistance they need.

An ideal candidate should possess the following competencies:

• Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.

• Six years of social services experience; OR
• Six years of full-time experience in any field plus three years of social services experience; OR
• A bachelor's degree plus three years of social services experience; OR
• An advanced degree plus two years of social services experience.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Supervises and provides guidance to Medicaid Analysts to ensure work is performed accurately and in accordance with applicable policies, procedures, and regulations.
• Monitors unit workflow, including case distribution, workloads, productivity, and quality to ensure state, regional, and national performance goals are met.
• Conducts mandatory case reviews and analyzes discrepancies to identify and correct errors before federal or state audits.
• Prepares and reviews weekly and monthly statistical reports and other operational data to monitor unit performance and identify areas requiring improvement.
• Interviews applicants, recipients, and complainants regarding fair hearing rights, service concerns, and potential adjustments, and conducts investigations as needed.
• Conducts special investigations and studies and develops and maintains corrective action documentation to address compliance and performance issues.
• Manages personnel activities within the unit, including staff evaluations, onboarding and offboarding, leave monitoring, and recommendations regarding retention, promotion, demotion, or separation.

Position-Specific Details:

Location: Medical Vendor Administration / Eligibility Field Operations - Region 3 / Lafourche Parish

Appointment Type: This position may be filled as a Probational appointment

Cost Center: 305-2050404

Position Number(s): 68427 & 50343258

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.Medicaid Analyst Supervisor - $24.35 hr / $1,948.00 bi-weekly

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Contact Information:

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477