Media Operations Manager

Atos; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Paid vacation

Paid holidays

Paid training

Career development opportunities

Job summary

Atos is seeking a team manager for Media Operators in Austin, Texas. You will oversee a team performing critical duties including handling vaulted media and monitoring automated alerts. The role requires flexibility for 12-hour shifts and the ability to manage incidents effectively.

Ideal candidates will have at least 3 years of supervisory experience and familiarity with incident management processes. The position offers extensive benefits including medical coverage, paid vacation, and excellent career opportunities within a world-class company.

Qualifications

• Minimum of 3 years supervisory/management experience.
• 5 years experience with handling vaulted media.
• Working knowledge of incident and problem management.

Responsibilities

• Manage a team of Media Operators performing various duties.
• Handle vaulted media and monitor scratch pools and automated alerts.
• Respond to incidents in a timely fashion.

Skills

Supervisory/management experience

Handling vaulted media

Incident and problem management

Job description

Job Description

Manage a team of Media Operators that perform these duties:

• 12 hour shift requiring handling of vaulted media, monitoring scratch pools, monitoring automated alerts and responding in a timely fashion, understanding ticketing process to track projects/incidents, flexibility to work beyond 12 hour shift if required to do so.

Qualifications

• Minimum of 3 years supervisory/management experience.
• 5 years experience with handling vaulted media.
• Possess working knowledge of incident and problem management.
• Must be able to work 12 hour shift as needed.

Benefits

• Medical
• Paid vacation
• Paid holidays
• Paid training
• Great career opportunity in "World Class" company