Med Waste/Shred Box CDL A Driver

WM (Waste Management); Memphis (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

The WM Route Driver Hybrid position at WM is responsible for on-site/off-site document destruction and medical waste transport as needed, covering routes when others are unavailable. You will uphold WM policies and ensure safe handling, DOT logs, and accurate paperwork while delivering high levels of customer service.

Based in Memphis, this role offers on-the-job training, growth opportunities, and a path to broader responsibilities within WMHS and Medical Waste, with a safety-first culture and

Responsibilities

• Performs onsite/offsite document destruction of confidential information or pick up and transport medical waste
• Pick up and transport waste safely according to all federal, state, and local rules and regulations
• Plans daily schedule based on customers' needs by reviewing daily paperwork, e.g., manifest, route sheets, previous VCR, etc. provided by the Transportation Manager/Supervisor or Dispatcher
• May prepare and load trucks to service select accounts for the delay ensuring enough supplies are added
• Pick up specified waste from each customer site scheduled for the day. Ensures that customers have packaged and prepared the waste according to all federal, state, and local rules and regulations before transporting
• Provide the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution. This includes, but is not limited to re-routes, adjustments in container sizes, training, etc.
• Performs pre-trip, post-trip checks, and driver check-in on assigned truck, prior to leaving or closing for the day. Reports any maintenance problems to Transportation/Dispatcher for follow-up
• Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage
• Complies with all local, state and federal laws governing driver fitness and hours of service. Ensures that assigned paperwork is completed legibly, neatly, accurately, and completely and returned to Transportation Supervisor or Dispatcher for processing. Ensures DOT Driver Log is completed, if applicable
• Maintains a high level of security when emptying consoles and/or collection totes by ensuring all documents are retrieved and the consoles/containers are securely locked. Services accounts using a hand-held device, ensuring console/containers are barcoded, locations are up to date, and the accuracy of type and quantity of consoles/containers
• Communicates with Transportation Supervisor and/or Dispatcher regarding any change to route pickups, including address changes, customer not having waste ready for pickup, etc. Ensures that employee covering for specific route is aware of any situations outside the norm in order to provide the highest level of customer service. Reports any problems/issues with accounts to Transportation Supervisor and/or Dispatcher before the close of business each day
• Manages assigned routes ensuring customers' material collected and serviced in a timely and accurate manner
• Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and our business
• Performs pre-trip and post-trip maintenance on assigned truck prior to leaving or closing for the day. Reports any maintenance problems to Transportation/Dispatcher for follow-up
• Perform other duties and responsibilities, as assigned

Job description

What is the value of a WM Job?

At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career.

We Are Always Working For A Sustainable Tomorrow®

Our mission is to leave the world a better place than we found it by helping its inhabitants find purpose in becoming its caretakers.

We Are People First

The members of the WM family are the foundation for our success. We foster an environment where all teammates feel welcomed, valued and seen.

We Are Committed to Your Growth

Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.

We Are Stable

From the front line to the corporate offices, our team members perform essential and meaningful work.

We Are a Family

At WM we are over 60,000 people - from many places and many backgrounds, and it is our amazing differences that make us stronger.

We Are Investing in You

Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

I. Job Summary

The Route Driver Hybrid is able to fill in as a Long Haul CDL-A driver, in the WMHS and Medical Waste business, as needed. This position covers routes when other team members are on vacation or sick, including those team members at remote transfer locations for both WMHS and Medical Waste. They are responsible for providing industry leading levels of service to our clients while taking care of all customer document destruction needs or medical waste removal. The integrity of every Route Driver is essential to maintaining goodwill and building new bonds of trust with our clients. The Route Driver is a member of the Operations team and plays an integral role as the face of WMHS and Medical Waste. The Route Driver maintains all WM policies, standards, and practices and ensures adherence to WM's Vision, Mission and Values.

II. Essential Duties and Responsibilities

• Performs onsite/offsite document destruction of confidential information or pick up and transport medical waste
• Pick up and transport waste safely according to all federal, state, and local rules and regulations
• Plans daily schedule based on customers' needs by reviewing daily paperwork, e.g., manifest, route sheets, previous VCR, etc. provided by the Transportation Manager/Supervisor or Dispatcher
• May prepare and load trucks to service select accounts for the delay ensuring enough supplies are added
• Pick up specified waste from each customer site scheduled for the day. Ensures that customers have packaged and prepared the waste according to all federal, state, and local rules and regulations before transporting
• Provide the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution. This includes, but is not limited to re-routes, adjustments in container sizes, training, etc.
• Performs pre-trip, post-trip checks, and driver check-in on assigned truck, prior to leaving or closing for the day. Reports any maintenance problems to Transportation/Dispatcher for follow-up
• Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage
• Complies with all local, state and federal laws governing driver fitness and hours of service. Ensures that assigned paperwork is completed legibly, neatly, accurately, and completely and returned to Transportation Supervisor or Dispatcher for processing. Ensures DOT Driver Log is completed, if applicable
• Maintains a high level of security when emptying consoles and/or collection totes by ensuring all documents are retrieved and the consoles/containers are securely locked. Services accounts using a hand-held device, ensuring console/containers are barcoded, locations are up to date, and the accuracy of type and quantity of consoles/containers
• Communicates with Transportation Supervisor and/or Dispatcher regarding any change to route pickups, including address changes, customer not having waste ready for pickup, etc. Ensures that employee covering for specific route is aware of any situations outside the norm in order to provide the highest level of customer service. Reports any problems/issues with accounts to Transportation Supervisor and/or Dispatcher before the close of business each day
• Manages assigned routes ensuring customers' material collected and serviced in a timely and accurate manner
• Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and our business
• Performs pre-trip and post-trip maintenance on assigned truck prior to leaving or closing for the day. Reports any maintenance problems to Transportation/Dispatcher for follow-up
• Perform other duties and responsibilities, as assigned