Mechanical Associate I

CarMax Business Services; Cleveland (OH); On-site; USD 30,000 - 41,000; Full time

Job summary

CarMax is seeking a Mechanical Associate to inspect, diagnose, repair, and recondition vehicles to meet CarMax’s safety and quality standards in a modern, climate-controlled facility designed for efficiency.

You’ll work with a skilled team across domestic and foreign models, gaining hands-on experience and ongoing training, with opportunities to pursue ASE certifications and professional growth within CarMax.

Qualifications

• Experience in engine repair, steering and suspension, brakes, and HVAC systems.
• Strong understanding of health and safety compliance.
• Able to lift heavy objects and stand for extended periods.
• Excellent communication skills and attention to detail.

Responsibilities

• Inspect, diagnose, and repair vehicles to meet CarMax’s high standards for quality and safety.
• Collaborate with a skilled team to solve technical challenges quickly and effectively.
• Gain hands-on experience across domestic and foreign vehicles.
• Uphold CarMax’s commitment to customer satisfaction and trust.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Engine repair

Steering and suspension

Brakes

HVAC systems

Multitasking

Attention to detail

Communication skills

Valid driver's license

Education

ASE Certifications in Steering and Suspension (A4)

ASE Certifications in Brakes (A5)

ASE Certifications in Heating Air Conditioning (A7)

ASE Certifications in Electrical (A6)

ASE Certifications in Engine Repair (A1)

ASE Certifications in Manual Drive Train and Axles (A3)

ASE Certifications in Engine Performance (A8)

ASE Certifications in Automatic Transmission/Transaxle (A2)

Job description

Location

7165 - Cleveland East - 4900 Pointe Parkway, Warrensville Heights, Ohio, 44128 CarMax, the way your career should be!

Position Overview

As a Mechanical Associate, you’ll play a vital role in ensuring every vehicle meets CarMax’s standards for safety, reliability, and performance.

At CarMax, we don’t just repair cars—we restore confidence for our customers. You’ll use your expertise to inspect and/or diagnose, repair, and recondition vehicles, from engines and brakes to steering and suspension systems.

Join a team that values integrity, innovation, and excellence, working in a modern, climate-controlled facility designed for efficiency and comfort. At CarMax, we invest in your growth with ongoing training, advanced tools, and a collaborative environment that helps you thrive.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing.

We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Inspect, diagnose, and repair vehicles to meet CarMax’s high standards for quality and safety
• Collaborate with a skilled team to solve technical challenges quickly and effectively
• Gain hands-on experience across domestic and foreign vehicles
• Uphold CarMax’s commitment to customer satisfaction and trust
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Experience in engine repair, steering and suspension, brakes, and HVAC systems, based on the needs of the role
• Strong understanding of health and safety compliance
• Ability to lift heavy objects and work on your feet for extended periods
• Skilled at managing multiple tasks in a fast-paced setting
• Excellent communication skills and attention to detail
• Valid driver’s license
• Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Equal Opportunity

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Accommodation Statement

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Hourly Rate

The hourly rate for this position is: $26.00 - $26.00

Benefits

• Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
• Associates that are considered full-time hourly or commission/incentive eligible: To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
• If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
• For more details about benefits, please visit our CarMax Benefits website.