Mechanic II

Rural King; Rocky Mount (NC); In loco; USD 52.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Medical, dental, vision coverage

Paid time off

401(k) with company match

Technical training

Career advancement opportunities

Descrizione del lavoro

Rural King is seeking an experienced Mechanic II to diagnose, service, and repair customer and company-owned equipment in our in-store repair operation. You will work on diesel engines, small engines, lawn and garden equipment, UTVs, and forklifts, handling work orders, parts, warranty claims, and customer communication.

Ideal candidates bring 3+ years of diesel repair experience, strong diagnostic skills, and proficiency with CRM and diagnostic tools.

Competenze

• 3+ years of diesel repair experience or an equivalent combination of education and experience.
• Advanced mechanical skills with experience diagnosing and repairing diesel, small engine, electrical, hydraulic, and air conditioning systems.
• Strong mechanical troubleshooting and diagnostic skills.
• Experience using diagnostic equipment, multimeters, service tools, manuals, schematics, and technical diagrams.
• Proficiency with Microsoft Office and computer-based systems.
• Experience with CRM software, diagnostic programs, barcode scanning systems, or wireless handheld devices.
• EPA 609 certification preferred but not required.

Mansioni

• Diagnose, troubleshoot, service, repair, and maintain diesel engines, small engines, tractors, mowing equipment, UTVs, lawn and garden equipment, and forklifts.
• Perform preventative maintenance and basic to advanced service on customer and company-owned equipment.
• Diagnose and repair diesel, electrical, hydraulic, air conditioning, and mechanical systems.
• Manage repair work orders from intake through completion, including documentation, parts ordering, repairs, and warranty claims.
• Use diagnostic software, multimeters, service tools, repair manuals, diagrams, and schematics to identify equipment issues and complete repairs.
• Complete warranty documentation and process claims according to manufacturer requirements.
• Order and manage special-order parts needed for repairs.
• Document work performed, repair progress, identified issues, and recommended next steps.
• Communicate repair recommendations, service updates, and maintenance information to customers.
• Assist with equipment sales and customer education when needed.

Conoscenze

Diesel repair

Mechanical troubleshooting

Customer service

Communication

Strumenti

Diagnostic software

Multimeters

Shop tools

Barcode scanners

CRM software

Microsoft Office

Descrizione del lavoro

Overview

Build Your Career with Rural King

Rural King is seeking an experienced Mechanic II to diagnose, service, and repair customer and company-owned equipment in our in-store repair operation. This role supports diesel-powered compact tractors, garden tractors, mowing equipment, UTVs, lawn and garden equipment, and forklifts , while managing repair work orders, parts ordering, warranty claims, and customer communication. If you enjoy advanced troubleshooting, solving mechanical problems, and providing high-quality equipment service, we'd love to have you on our team.

Related Job Titles

• Diesel Mechanic
• Diesel Equipment Technician
• Small Engine Technician
• Tractor Mechanic
• Agricultural Equipment Technician
• Heavy Equipment Technician
• Equipment Service Technician
• Outdoor Power Equipment Technician
• Farm Equipment Mechanic

Responsibilities

What You'll Do

• Diagnose, troubleshoot, service, repair, and maintain diesel engines, small engines, tractors, mowing equipment, UTVs, lawn and garden equipment, and forklifts .
• Perform preventative maintenance and basic to advanced service on customer and company-owned equipment.
• Diagnose and repair diesel, electrical, hydraulic, air conditioning, and mechanical systems .
• Manage repair work orders from intake through completion, including documentation, parts ordering, repairs, and warranty claims.
• Use diagnostic software, multimeters, service tools, repair manuals, diagrams, and schematics to identify equipment issues and complete repairs.
• Complete warranty documentation and process claims according to manufacturer requirements.
• Order and manage special-order parts needed for repairs.
• Document work performed, repair progress, identified issues, and recommended next steps.
• Communicate repair recommendations, service updates, and maintenance information to customers.
• Assist with equipment sales and customer education when needed.
• Load and unload customer and company-owned equipment for repair, service, and delivery.
• Safely operate forklifts, gantry cranes, electric hoists, diagnostic equipment, and shop tools .
• Maintain a safe, clean, and organized repair shop and properly handle hazardous materials.
• Use computer systems, CRM software, diagnostic programs, barcode scanners, wireless devices, and Microsoft Office for service documentation and parts lookup.
• Read and interpret operating and repair manuals, diagrams, schematics, and technical drawings.
• Manage multiple work orders, prioritize workload, and meet deadlines.
• Participate in cross-training and ongoing technical training.
• Demonstrate Rural King's values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.

What We're Looking For

• 3+ years of diesel repair experience or an equivalent combination of education and experience.
• Advanced mechanical skills with experience diagnosing and repairing diesel, small engine, electrical, hydraulic, and air conditioning systems.
• Strong mechanical troubleshooting and diagnostic skills.
• Experience using diagnostic equipment, multimeters, service tools, manuals, schematics, and technical diagrams.
• Proficiency with Microsoft Office and computer-based systems.
• Experience with CRM software, diagnostic programs, barcode scanning systems, or wireless handheld devices.
• EPA 609 certification preferred but not required.
• Ability to work independently with limited supervision.
• Strong communication and customer service skills.
• Ability to manage multiple work orders and meet deadlines.

Qualifications

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to lift, push, and/or pull 30 pounds repetitively and 31-50 pounds intermittently.
• Ability to bend, reach, carry, push, and pull throughout the workday.
• Ability to safely use ladders, pallet jacks, forklifts, and shop equipment.
• Repetitive wrist movements required for keyboard and computer-related tasks.
• Close vision required for computer-related activities and repair work.
• Ability to access and navigate required facilities and work areas.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Why Join Rural King?

• Competitive pay that recognizes your skills and experience.
• Comprehensive medical, dental, and vision coverage.
• Paid time off and 401(k) with company match.
• Ongoing technical and manufacturer training to grow your skills.
• Career advancement opportunities with a growing company that promotes from within.
• Stable, year-round employment with a family-owned retailer.
• A supportive team environment where your skills and expertise are valued.

Supervisory Responsibilities

None

Compensation

Exact compensation determined by factors such as geographic locatio