Meat Service Counter Manager

UNAVAILABLE; Wisconsin; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Associate Discount

Weekly Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

401(k) with company match

Parental leave program

Job summary

Festival Foods in La Crosse, WI is seeking a Meat Service Counter Manager to lead a team, ensure top-notch guest service, and maintain a safe, efficient counter. You’ll coach staff, schedule shifts, and partner with the Meat Department Manager to drive performance and quality in fresh meat and seafood offerings.

This full-time role emphasizes hands-on leadership, proper food handling, and a commitment to serving guests with speed and care. Wisconsin-certified safety practices are required.

Qualifications

• Must possess WI Certified Food Manager License.
• Strong customer service and communication skills.
• Experience in grocery or food service preferred.
• Ability to manage schedules and safety standards.

Responsibilities

• Coach, train, and support the Meat Service Counter team—setting clear expectations and driving guest service.
• Create and manage weekly schedules to cover all shifts and labor goals.
• Work with the team to package, label, and merchandise products with quality and safety.
• Maintain clean, food-safe workspaces and follow sanitation standards.
• Monitor rotation, case presentation, and temperature logs for safety and policy compliance.
• Communicate performance feedback to the Meat Department Manager.
• Ensure inventory of packaging materials and counter supplies.
• Lead by example behind the counter and on the sales floor.

Skills

Customer service

Team leadership

Communication

Safety compliance

Education

WI Certified Food Manager License

Job description

Location : Name

La Crosse - Village

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Job Title: Meat Service Counter ManagerReports To: Meat Department Manager

As the Meat Service Counter Manager, you'll be the go-to expert for fresh meat and seafood—blending hands-on food service with associate development. You’ll coach a team of sales associates to serve up specialty cuts and meal solutions with speed, safety, and a smile. From maintaining a clean, well-stocked counter to leading by example in customer service and team development, you’ll ensure a smooth, standout experience for every guest.

If you’ve worked in fast food, grocery, or any kind of food service role—and you’re ready to grow your career in retail leadership—this could be your perfect next step.

External Job Description

What You'll Do:

As a Meat Service Counter Manager, you will:

• Coach, train, and support the Meat Service Counter team—setting clear expectations, coaching daily performance, and creating a culture of excellent guest service and accountability.

• Create and manage weekly schedules to ensure appropriate coverage across all shifts while balancing labor goals and individual availability.

• Work side-by-side with the team to package, label, and merchandise products in the service case—maintaining consistent quality, freshness, and visual appeal.

• Maintain clean, organized, and food-safe workspaces by following daily standards for sanitation, restocking supplies, and ensuring all team members follow proper cleaning procedures.

• Monitor product rotation, case presentation, and temperature logs to ensure food safety and compliance with all company policies.

• Communicate with the Meat Department Manager regarding associate performance feedback, and overall department execution.

• Ensure proper inventory of packaging materials and counter supplies—replenishing as needed to keep operations running smoothly.

• Lead by example behind the counter and on the sales floor, modeling safe equipment use, high service standards, and teamwork during busy shifts.

• Teamwork: Perform other duties as needed to support the team.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

What We're Looking For:

To excel in the Meat Service Counter Manager role, you should have:

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
• Must have WI Certified Food Manager License (Festival to reimbursement)

Physical Demands and Work Environment:

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Standing for extended periods of time
• Lifting up to 80 pounds on an occasional basis
• Frequently near moving machinery
• Occasional exposure to extreme temperatures

WORK SCHEDULE

The Meat Service Counter Manager is a full-time position. The work schedule may include mornings, afternoons, weekends, and holidays, with the flexibility to work evenings or overnight as needed.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Location : Address

2500 State Road

Location : City

La Crosse

Location : State/Province

WI

Location : Postal Code

54601