Meat & Seafood Team Leader (Department Manager)

Whole Foods Market; Somerville (MA); On-site; USD 32,511 - 58,548; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Financial wellness

Team Member perks access

Job summary

Whole Foods Market is seeking an experienced Meat & Seafood Team Leader to oversee all daily operations, including profitability, scheduling, and compliance. You will lead a team of associates, drive exceptional customer service, and ensure accurate merchandising and inventory across the Meat & Seafood department.

The role requires strong leadership, communication, and organizational skills, with a focus on high-performance teamwork and meeting sales and labor targets.

Qualifications

• 2+ years of leadership experience in retail or food service.
• Strong customer service focus and problem-solving abilities.
• Ability to train, mentor and motivate a diverse team.

Responsibilities

• Set and achieve top retail execution standards.
• Lead development of a high-performance Meat & Seafood team.
• Ensure profitability, expense control, and labor targets.
• Maintain product assortment and inventory accuracy.
• Provide exceptional customer service and respond to inquiries.
• Schedule to maximize productivity and maintain coverage.
• Maintain store layout and visual merchandising.
• Compliance with health, sanitation, and safety procedures.
• Oversee training, coaching, and performance management.

Skills

Leadership

Customer Service

Team Building

Communication

Organizational skills

Decision making

Mentoring

Tools

Microsoft Office

Email

Job description

Provide overall leadership to the Meat & Seafood team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Lead and develop Associate Team Leaders and Team Members.

Responsibilities

• Set and achieve the highest standards of retail execution.
• Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
• Select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
• Model and deliver outstanding customer service.
• Follow through on all customer questions, requests, and resolve concerns as needed.
• Maximize productivity and efficiency through proper scheduling.
• Develop and maintain creative store layout and product merchandising.
• Achieve sales, margin, expense, and labor targets.
• Maintain proper product assortment, merchandising, and inventory control.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Ensure that Team Members operate and sanitize all equipment in a safe and proper manner.
• Keep all cases and shelves clean, well-stocked and properly rotated.
• Demonstrate advanced product knowledge; maintain awareness of new products and regularly incorporate new products into the overall product mix.

Knowledge, Skills, & Abilities

• Excellent verbal and written communication skills
• Strong organizational skills
• Ability to prioritize and delegate tasks effectively
• Excellent interpersonal, motivational, team building and leadership skills
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
• Ability to visually examine products for quality and freshness
• Proficient mathematical skills to calculate margin, monitor profitability, and manage inventory
• Basic to intermediate proficiency with computer applications and programs including email, Microsoft Office, and operations related applications
• Ability to work a flexible schedule including nights, weekends, and holidays as needed

Desired Work Experiences

• 2+ years of Leadership experience
• Customer Service Focus
• Team Building
• Employee Relations
• Store Operations (Inventory, Labor Management, Cost Control)
• Merchandising

The wage range for this position is $23.60-$42.50 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.