Meat Manager

Albertsons Companies; Springerville (AZ); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Albertsons Companies is seeking a Meat Department Supervisor to direct the operation of the Meat Department and lead a team of staff to deliver high levels of customer service and product quality. You will oversee daily tasks, scheduling, training, and performance management to meet sales and profitability goals.

The role requires ensuring sanitation, safety, proper labeling and inventory control, and collaboration with store leadership to promote successful promotions and displays.

Formación

• Must have working knowledge of Meat Department duties including cutting, wrapping, and stocking.
• Strong communication and leadership abilities are essential.
• Knowledge of employment laws and standard workplace practices.
• Understanding of company policies and Meat Department policies and procedures.
• Ability to handle physical tasks and operate equipment used in meat processing.

Responsabilidades

• Direct the operation of the Meat Department to meet customer service goals and sales objectives.
• Supervise day-to-day meat department activities and staff performance.
• Hire, train, and schedule meat department personnel; monitor performance and take disciplinary actions as needed.
• Perform daily inspections to ensure quality, sanitation, safety, and proper labeling.
• Assist with receiving, storage, cleaning, cutting, grinding, wrapping, packaging and stocking.
• Implement promotional displays and manage shrink and expenses.
• Maintain daily logs, purchase reports, sales and labor records, and inventory levels.
• Ensure proper inventory levels and rotate stock to prevent out-of-code products.
• Maintain equipment and cleanliness of the meat department area.
• Ensure compliance with health, safety, and labeling laws.
• Respond to customer inquiries, handle complaints, and support store leadership.

Conocimientos

Meat department knowledge

Leadership

Communication

Employment law knowledge

Policies & procedures

Product knowledge

Descripción del empleo

PURPOSE: To direct the operation of the Meat Department, including supervising and training personnel. Ensures customer service and product quality, freshness, safety and selection.

DUTIES AND RESPONSIBILITIES :

• Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson's philosophy of personalized service.
• Supervising the day-to-day functions of the meat department to achieve customer service, and sales and profit objectives.
• Supervises, motivates, objectives. directs, trains and participates in the hiring of meat department personnel. Monitors associate performance and recommend personnel actions such as hiring, firing, layoff and disciplinary actions. Schedules personnel to ensure adequate coverage and service levels and to meet department budgetary objectives.
• Conducts daily inspections of all meat sections and initiates corrective measures to ensure compliance with product quality and trimming and grinding procedures, rotates products, maintains in stock conditions, code date standards, and sanitation, safety and security requirements.
• Assists with all meat department duties such as: receiving, storage, cleaning, customer service, cutting, grinding, wrapping and packaging and stocking.
• Implements effective promotional and seasonal displays. Controls shrink and expenses.
• Accurately completes and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs. Maintains records on ad items movement.
• Orders, checks, receives and controls inventory to ensure adequate and proper inventory level, product quality and freshness and to prevent the sale of out of code products. Takes periodic inventories, processes administrative paperwork and maintains accurate department records.
• Maintains and organizes meat department cooler and freezer.
• Ensures that product quality, trimming, grinding, packaging, labeling, rotation and wrapping standards are met.
• Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and procedures and monitoring product flow. Complies with retail labeling laws, federal and state regulations and Company
• Follows Company policy in pricing and handling re-worked and reduced-to-clear items. Complies with all federal, state and local health, and food handling and safety
• Checks competitors for comparisons on prices, product variety and merchandising procedures.
• Handles customer relation. Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. May make intercom announcements.
• Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases.
• Answering and responding incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate.
• Attends required training.
• Maintains and cleans knives, scales, steamers, display cases, saws, meat tenderizers, slicers, cubers and wrapping equipment.
• Assists with implementing emergency procedures in the event of equipment and computer software malfunctions.
• Ensures that all associates are trained and instructed in the proper performance of work duties. Monitors associate performance and reports observations to the Store Director. Resolves associate complaints and reports to the Store Director as appropriate.
• Maintains confidentiality concerning associates, store sales and other Company information.
• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
• Other necessary and required duties.

SKILLS AND PHYSICAL REQUIREMENTS:

• Requires working knowledge of all job duties within the Meat Department including cutting, wrapping, steaming, grinding, cubing, tenderizing and customer service.
• Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers and co-workers.
• Requires knowledge of employment laws and workplace practices.
• Requires a good understanding of company policies and Meat Department policies and procedures. Requires the ability to judge and react to business activity.
• Must have knowledge of product variety, standards, perishability, food safety, sanitation, labeling and department policies and procedures.
• Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs. Bends, stoops and reaches frequently and occasionally climbs ladders. Pushes and pulls fully loaded hand trucks, high boys and pallet jacks. Performs repetitious arm movement to prepare and package products.
• Manual dexterity and good eye-hand coordination are necessary.