MEAT/DEPT LEADER

Kroger; Richmond (VA); On-site; USD 48,000 - 72,000; Full time

Job summary

Kroger is seeking a results-driven Meat Department Manager to plan, organize, train and direct department associates, ensuring safe handling, accurate pricing and top-quality customer service in a high-volume store. You will implement company policies, monitor performance, manage scheduling, and coach staff to meet budgets and service standards while upholding safety and legal requirements.

This role requires weekend and holiday availability and a commitment to Kroger's values of respect,

Qualifications

• Willing to work weekends and holidays.
• Ability to communicate clearly, both written and oral.
• Ability to make quick, informed decisions.
• Calm handling of stressful situations and positive impression on customers.
• Strong understanding of department operations and product handling.
• Knowledge of laws and regulations related to employment practices, safety, and food handling.
• Demonstrated track record of dependability and integrity.

Responsibilities

• Develop maximum customer relations through friendliness and courtesy and implementation of all company policies.
• Keep department temperature logs accurately updated and maintained; train and follow up with Meat department associates on temperature logs.
• Perform and direct others in pricing and displaying of merchandise; ensure proper signage and rotation.
• Provide input on department budgets, goals and results.
• Train and develop all Meat department employees, emphasizing customer service and productivity.
• Implement company programs and adhere to policies, maintaining a harassment-free work environment.
• Make recommendations regarding hiring, firing, disciplining, transferring and evaluating meat department staff.
• Promote and communicate company initiatives and process improvements to direct reports.
• Demonstrate ability to manage people and organize workloads.
• Supervise and coach direct reports; conduct performance reviews and provide feedback.
• Work cooperatively in high-paced, sometimes stressful environments; manage conflicts constructively.
• Act with honesty and integrity regarding customer and business information; follow directions and resolve issues.

Skills

Excellent communication

Decision making under pressure

Customer service excellence

Team leadership

Merchandising and pricing

Food safety knowledge

Integrity and dependability

Job description

Job Description

Plan, organize, train and direct Meat department associates; perform production and customer service functions; maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Plan, organize, train and direct Meat department associates; perform production and customer service functions; maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Develop maximum customer relations through friendliness and courtesy and implementation of all company policies. Be alert and assist in store security. Be perceptive and handle customer complaints.
• Keep department temperature logs accurately updated and maintained. Train and follow up with Meat department associates on temperature logs to guarantee accurately recorded temperatures.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Provide input on department budgets, goals and results.
• Train and develop all Meat department employees, insuring that proper emphasis on customer courtesy and productivity is developed and that the technical skills learned are properly utilized.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating of all meat department associates.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrate aptitude to manage people and organize workloads.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of products.
• Understanding of all key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Desired

• Knowledge of applicable laws and regulations related to employment practices, safety, food handling.
• Meat work experience or similar experience in food preparation.
• Past work record reflects dependability and integrity.