MEAT/DEPT LEADER

Kroger; Elko (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

The Kroger Co. is seeking a Meat Department Leader to oversee daily operations, train staff, and ensure customer satisfaction in Elko, NV. You will supervise associates, manage merchandise displays, monitor temps, and help meet budget goals while upholding Kroger's values of respect, integrity, and safety.

Ideal candidates demonstrate strong communication, decision-making, and conflict-resolution skills, with a focus on quality, compliance, and friendly service in a dynamic retail environment.

Qualifications

• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of products.
• Understanding of all key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

• Develop maximum customer relations through friendliness and courtesy and implementation of all company policies.
• Keep department temperature logs accurately updated and maintained; train and follow up with Meat department associates on temperature logs.
• Perform and direct pricing and display of merchandise; ensure proper signage, rotation, freshness, quantity, quality and space allocation.
• Provide input on department budgets, goals and results.
• Train and develop Meat department employees, ensuring proper emphasis on customer courtesy and productivity.
• Implement company programs and adhere to policies, particularly in maintaining a harassment-free environment.
• Make recommendations regarding hiring, firing, disciplining, demotion, transfers and evaluations of all meat department associates.
• Promote and communicate company initiatives and process improvements to direct reports.
• Demonstrate ability to manage people and workloads.
• Supervise and coach direct reports in duties; complete performance reviews and provide feedback.
• Ability to work cooperatively in high paced and sometimes stressful environments.
• Ability to manage conflict in a constructive manner.
• Maintain honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform essential functions with or without reasonable accommodation.

Skills

Communication skills

Decision making

Stress management

Customer service

Job description

Job Description

Plan, organize, train and direct Meat department associates; perform production and customer service functions; maximize store sales and profits. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Develop maximum customer relations through friendliness and courtesy and implementation of all company policies. Be alert and assist in store security. Be perceptive and handle customer complaints.
• Keep department temperature logs accurately updated and maintained. Train and follow up with Meat department associates on temperature logs to guarantee accurately recorded temperatures.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Provide input on department budgets, goals and results.
• Train and develop all Meat department employees, insuring that proper emphasis on customer courtesy and productivity is developed and that the technical skills learned are properly utilized.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating of all meat department associates.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrate aptitude to manage people and organize workloads.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of products.
• Understanding of all key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Desired

• Knowledge of applicable laws and regulations related to employment practices, safety, food handling.
• Meat work experience or similar experience in food preparation.
• Past work record reflects dependability and integrity.