MEAT/DEPT LEADER

Quality Food Centers, Inc; Bothell (WA); On-site; USD 65,000 - 85,000; Full time

Job summary

Quality Food Centers, Inc. is seeking a Meat Department Manager to lead and develop the team responsible for meat production, merchandising and customer service in our Bothell, WA store.

You will plan schedules, train associates, ensure product quality, and uphold safety and company values. Responsibilities include directing pricing/signage, maintaining logs, managing budgets, and coaching staff through performance reviews while promoting company initiatives and a positive shopping experience

Qualifications

• Strong written and spoken communication skills.
• Ability to make quick, informed decisions.
• Experience in production, merchandising, and customer service for meat products.
• Knowledge of food safety laws and workplace safety.
• Availability to work weekends and holidays.

Responsibilities

• Plan, organize, train and direct Meat department associates and supervise production and customer service.
• Maintain department merchandising, pricing, signage, and product rotation.
• Keep temperature logs and ensure accurate temperature records.
• Provide input on department budgets, goals and results.
• Train and develop all Meat department employees; conduct performance reviews.
• Ensure compliance with company policies and anti-harassment regulations.
• Make recommendations regarding hiring, firing, disciplinary actions, transfers.
• Demonstrate ability to promote company initiatives and process improvements.
• Manage workloads and supervise direct reports in a high-paced environment.
• Handle customer complaints with courtesy.

Skills

Communication skills

Decision-making

Customer service

Stress management

Team leadership

Food safety awareness

Job description

Plan, organize, train and direct Meat department associates; perform production and customer service functions; maximize store sales and profits. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of products.
• Understanding of all key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Desired

• Knowledge of applicable laws and regulations related to employment practices, safety, food handling.
• Meat work experience or similar experience in food preparation.
• Past work record reflects dependability and integrity.

• Develop maximum customer relations through friendliness and courtesy and implementation of all company policies. Be alert and assist in store security. Be perceptive and handle customer complaints.
• Keep department temperature logs accurately updated and maintained. Train and follow up with Meat department associates on temperature logs to guarantee accurately recorded temperatures.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Provide input on department budgets, goals and results.
• Train and develop all Meat department employees, insuring that proper emphasis on customer courtesy and productivity is developed and that the technical skills learned are properly utilized.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating of all meat department associates.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrate aptitude to manage people and organize workloads.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.