Position Summary
Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.
Primary Position Duties
Key Duties and Responsibilities
- Perform skilled cutting, boning, trimming, grinding, and portioning of beef, pork, poultry, and seafood products.
- Execute custom meat cutting requests while maintaining accuracy and guest satisfaction.
- Ensure all meat products are properly displayed, rotated, and merchandised in the case.
- Maintain high standards of cleanliness and sanitation in cutting areas and equipment.
- Adhere to food safety, temperature, and storage guidelines at all times.
- Assist with receiving, inspecting, and storing meat deliveries.
- Operate and maintain department equipment (band saws, slicers, grinders, knives) safely and efficiently.
- Stay knowledgeable about meat grades, cuts, cooking methods, and guest preferences.
- Collaborate with the Meat Manager and team on inventory needs, promotions, and merchandising strategies.
- Provide outstanding guest service through product knowledge, recommendations, and custom solutions.
- Follow department procedures and help train junior staff or meat clerks as needed.
- Other responsibilities as needed.
Guest Service
- Greet and assist guests in a friendly and courteous manner.
- Provide knowledgeable answers to guest inquiries.
- Provide knowledgeable, expert-level assistance to guest inquiries by offering product recommendations, cooking tips, and guidance on meat cuts, preparation methods, and alternatives based on their needs.
- Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
- Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
- Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.
- Be familiar with, and assist customers with use of, Lee’s Marketplace website.
Product Handling
- Store raw and prepared meat products at correct temperatures and in designated areas to prevent cross-contamination and ensure freshness.
- Follow First-In, First-Out (FIFO) procedures to minimize waste and ensure older inventory is used or sold first.
- Carefully transport meat products from receiving to storage, prep areas, and display cases while avoiding temperature abuse or physical damage.
- Accurately wrap, weigh, and label all products with correct descriptions, pricing, and dates in compliance with food safety regulations.
- Handle large cuts of meat and break them down into portions for case display, guest orders, or repackaging—ensuring uniformity and proper yield.
- Always use clean, sanitized tools and gloves while handling products to prevent contamination. Regularly clean and sanitize workstations, cutting boards, and equipment.
- Properly dispose of scraps and inedible parts, and document any product shrink or spoilage according to department guidelines.
- Assist in receiving meat shipments, checking for quality, temperature, and accuracy against invoices. Report any issues or discrepancies to the Meat Manager.
- Identify and prepare usable trim or leftover portions for ground meat or other value-added items while minimizing loss.
- Handle and place meat products into display cases in a clean, attractive, and guest-friendly manner, ensuring labels face forward and products remain chilled.
- Participate in the stocking of shelves and maintaining displays according to store standards.
- Unloading deliveries and organizing stock rooms as needed. Checking all incoming items for quality and expiration dates.
- Ensures that all recipes are followed accurately to maintain product consistency and quality.
- Minimize product waste by tracking production quantities against sales. Adjust production amounts based on demand to avoid excess unsold goods.
- Ensure that any waste is disposed of properly or recycled according to store policies.
- Implement merchandising strategies to highlight seasonal or promotional items.
Cleanliness and Safety
- Maintain a clean and organized work area.
- Follow all safety and sanitation procedures.
- Ensures that all products are stored at the proper temperatures to prevent spoilage.
- Conduct regular temperature checks on coolers and freezers to ensure food safety.
- Assists with overseeing hygiene practices for all Meat staff, including regular hand washing, use of gloves, and proper sanitation of equipment.
- Monitor and enforce daily and weekly sanitation routines, including cleaning equipment, tools, and surfaces.
- Train and certify staff in proper food safety, meat handling, and equipment use procedures.
- Responsible for preventing workplace injuries by consistently using proper safety tools, equipment, and procedures when operating machinery and handling sharp tools.
- Report any safety hazards or equipment issues to the Meat Manager.
- Adhere to all food safety and sanitation regulations.
- Contributes towards the cleaning responsibilities in the department.
Team Collaboration
- Work cooperatively with team members to achieve store goals.
- Encourage all team members to reach the highest level of teamwork and guest service at all times. Communicate and support the Lee’s MarketPlace Mission statement and Core Values
- Participate in team meetings and training sessions.
- Assist other departments as needed.
- Work in a fast-paced, sometimes crowded, production environment with tact and patience.
- Work with team to ensure products are sold well before their expiration date.
- Work closely with other department managers to support cross-functional tasks or promotions.
- Provide ongoing coaching, feedback, and recognition to team members.
- Foster a positive team environment that encourages accountability and mutual respect.
- Attend departmental, store, and company meetings as required; contributes to profits and revenues and meets productivity standards.
- Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.
- Be a professional example for all team members to follow.
Position Requirements
- Age Requirement: 18yrs+
- Availability: Flexible-including evenings, weekends, and holidays.
Physical Requirements
- Ability to stand, walk, twist, sit, and bend for extended periods.
- Ability to lift and carry items weighing up to 50 pounds.
- Manual dexterity for handling small objects and operating equipment.
- Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
- Occasionally stoop, crouch, kneel, or crawl.
- Prolonged periods standing and walking.
- Must be able to access and navigate all areas of the store.
- Must be able to lift up to 50 pounds at times.
- Lifting may include floor to shoulder and overhead lifting repeatedly.
- Occasional use and climbing of step stools or ladders are required.
Tools And Machinery
- Pallet jack
- Wheeler
- Trash compactor
- Grinders
- Blades/slicers/knives
- Wrapping machine
- Scales
- Sheeters
- Trays, pans, racks,
- Tempering tools
- Temperature-controlled rooms
- Computers
- Phones
- Any other items seen fit for role.
Education Or Skills
Education and Experience
- High school diploma or equivalent.
- Previous experience in retail or guest service.
- 2+ years previous experience in meat cutting (retail or butcher shop preferred).
- Strong knowledge of meat products, processing techniques, and food safety regulations.
Skills and Abilities
- Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
- Strong leadership abilities, with experience in training and developing staff.
- Proven ability to motivate and inspire a team to achieve goals.
- Strong analytical and decision-making skills to address operational challenges.
- Ability to implement solutions quickly and effectively.
- Strong organizational and multitasking abilities to manage various department operations simultaneously.
- Ability to learn new technology quickly.
- Ability to work in a fast-paced environment.
- Ability to handle customer inquiries and complaints effectively.
- Strong math skills.
- Ability to read and follow instructions.
- Good verbal communication skills.
Benefits
Compensation
- Competitive hourly wage/salary
- Paid time and a quarter on Sundays
- Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
- 10% discount, restrictions apply.
- Ace Hardware Discount at Lees Ace Hardware locations
- Paid Time Off to those who qualify.
Work Environment
- Friendly and supportive team atmosphere.
- Opportunities for career advancement and professional development.
- Safety forward atmosphere
- Innovative, supportive, and input driven management team.
Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.