MEAT/CUTTER CLERK

Kroger Family of Companies; Oshkosh (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Oshkosh, WI is seeking a Meat Department team member to assist the department manager in reaching sales and profit goals while delivering exceptional customer service. You will cut meats, answer questions, stock and label merchandise, and ensure safety and quality standards are met.

The role emphasizes teamwork, adherence to food safety, and ability to handle a fast-paced environment.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handler's permit once employed.
• Adequate knife handling skills and knife speed.
• Must be at least 18 years of age.

Responsibilities

• Promote trust and respect among associates.
• Create welcoming environment for customers by answering questions about products sold in the department and store.
• Gain knowledge of products and respond to questions; suggest items.
• Cut meats to customer requests using proper cutting equipment.
• Offer product samples to help customers discover new items.
• Inform customers of meat specials.
• Provide customers with requested fresh/frozen products and accurate portion sizes.
• Recommend meat items to meet customer needs.
• Use equipment in meat department according to guidelines.
• Prepare food to company standards.
• Adequately prepare, package, label and inventory ingredients.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads.
• Adhere to food safety regulations and safety guidelines.
• Reinforce safety programs and notify management of unsafe conditions.
• Inspect equipment and report repairs.
• Notify management of customer or employee accidents.
• Report safety risks or illegal activity.

Skills

Stress management

Effective communication

Basic math

Food handlers permit

Knife handling

Age 18+

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Promote trust and respect among associates.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

• Cut meats to customer’s requests using proper cutting equipment.

• Offer product samples to help customers discover new items or products they inquire about.

• Inform customers of meat specials.

• Provide customers with fresh/frozen products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.

• Recommend meat items to customers to ensure they get the products they want and need.

• Use all equipment in meat department such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

• Prepare food to company standards.

• Adequately prepare, package, label and inventory ingredients in merchandise.

• Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.

• Label, stock and inventory department merchandise.

• Report product ordering/shipping discrepancies to the department manager.

• Display a positive attitude.

• Stay current with present, future, seasonal and special ads.

• Adhere to all food safety regulations and guidelines.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Practice preventive maintenance by properly inspecting equipmentandnotify appropriate department or store manager of any items in need of repair.

• Notify management of customer or employee accidents.

• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Ability to handle stressful situations

• Effective communication skills

• Knowledge of basic math (counting, addition, and subtraction)

• Current food handlers permit once employed

• Possess adequate knife handling skills and knife speed

• Must be at least 18 years of age

Desired

• Meat experience

• Retail experience

• Second language (speaking, reading and/or writing)