Meat Clerk

Kroger Rochester Hills; Clinton Charter Township (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger Rochester Hills is seeking a Meat Clerk to deliver outstanding customer service in the Meat department. You will cut meats to customer requests, help shoppers, and ensure product freshness and correct portioning while following safety standards.

Join a team that values respect, inclusion, and safety, and contribute to a clean, organized department that supports sales goals and a positive shopping experience for our customers in Michigan.

Qualifications

• Customer service skills are required to assist shoppers.
• Knowledge of meat handling and food safety procedures.
• Ability to cut meats to customer requests.
• Strong product knowledge and upselling ability.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Promote trust and respect among associates.
• Answer questions and help customers in the department and store.
• Cut meats to customer requests using proper equipment.
• Provide samples and inform customers of meat specials.
• Maintain freshness and quality, monitor dates.
• Label, stock, and inventory meat department merchandise.
• Ensure proper temperatures and sanitation per guidelines.
• Report safety or irregularities to management.
• Perform essential functions with or without accommodation.

Skills

Customer service

Food safety knowledge

Meat cutting

Product knowledge

Teamwork

Job description

Position Title: Meat Clerk.

Department: Meat.

Position Reports To: Store Management.

Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Cut meats to customer’s requests using proper cutting equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of meat specials.
• Provide customers with fresh/frozen products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend meat items to customers to ensure they get the products they want and need.
• Use all equipment in meat department such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare food to company standards.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Ensure country of origin labels are correct for all meat products.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.