MEAT/ASST DEPT LEADER

Kroger Family of Companies; Tempe (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Kroger Family of Companies in Tempe, AZ seeks a Meat department leader to drive sales, ensure safety and quality, and coach associates. You will manage scheduling, inventory, and promotions while maintaining a customer-focused environment where shoppers feel welcome and informed.

Responsibilities include communicating department goals, training staff, and monitoring quality and safety standards, with active involvement in budgeting and performance reviews.

Qualifications

• Excellent oral/written communication skills.
• Current food handlers permit once employed.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• High School Diploma or GED.
• Any meat/retail experience.
• Any management experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate information to associates about company, department and job specifics.
• Establish department performance goals and empower associates to meet targets.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on performance and appraisal process.
• Create an environment where customers feel welcome and valued by answering questions and suggesting products.
• Inform customers of produce specials and offer samples to discover new items.
• Review products for quality and freshness and take appropriate action.
• Create and execute department business plans and promotions with store management.
• Inform associates about in-store promotions and CAO procedures.
• Prepare seasonal critiques for sales and merchandising and manage budget/expenses.

Skills

Communication

Customer service

Stress management

Team leadership

Education

High School Diploma or GED

Tools

CAO (Computer Assisted Ordering)

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Monitor all functions, duties and activities related to the Meat department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES - Promote trust and respect among associates, with a positive attitude

• Communicate company, department, and job specific information to associates

• Establish department performance goals and empower associates to meet or exceed targets through teamwork

• Develop adequate scheduling to manage customer volume

• Train and develop associates on their job performance and participate in the performance appraisal process

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products

• Inform customers of produce specials and offer product samples to help customers discover new items

• Review/inspect products for quality and freshness and take appropriate action

• Develop and implement a department business plan to achieve desired results

• Create and execute sales promotions in partnership with store management

• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department

• Prepare and submit seasonal critiques for the sales and merchandising supervisor

• Implement the period promotional plan for the department

• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports

• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs

• Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO)

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents

• Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud

• Adhere to all local, state and federal laws, and company guidelines

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

Excellent oral/written communication skills

Current food handlers permit once employed

Ability to handle stressful situations

Knowledge of basic math (counting, addition, subtraction)

Desired

High School Diploma or GED

Any meat/retail experience

Any management experience

Second language (speaking, reading and/or writing)