Measure Technician

Jobtailor; Santa Barbara (CA); On-site; USD 24,796 - 34,440; Full time

Job summary

Jobtailor in Santa Barbara, CA is seeking a customer-obsessed team member to complete daily routes for measure appointments and contribute to on-site service. You will interact with customers to understand needs and convey product features and benefits.

You will work with Associates, Supervisors, and Managers, follow policies, and identify opportunities to engage customers in additional services. A strong focus on open-ended questions and active listening will help you deliver accurate service

Qualifications

• Must be 18 years or older.
• Legally permitted to work in the United States.
• Reliable transportation.

Responsibilities

• Complete daily routes for pre-assigned measure appointments.
• Cooperate with Associates, Supervisors, and Managers to complete other work activities as assigned.
• Follow all policies, procedures, and adhere to work schedule.
• Ask customers open ended questions and listen to responses about their projects and product needs.
• Describe features and benefits of merchandise as well as steps involved in completing projects.
• Demonstrate product and services knowledge in answering customer questions.
• Identify opportunities to engage customers in other services programs.

Skills

Customer engagement

Open-ended questioning

Active listening

Product knowledge

Job description

Responsibilities

• Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
• Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
• Follow all policies, procedures, and adhere to work schedule.
• Ask customers open ended questions and listen to responses about their projects and product needs.
• Describe features and benefits of merchandise as well as steps involved in completing projects.
• Demonstrate product and services knowledge in answering customer questions.
• Identify opportunities to engage customers in other services programs.

Requirements

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Reliable Transportation

Core Competencies

Demonstrates strong customer engagement skills by asking open-ended questions and actively listening to customer needs. Possesses knowledge of products and services to effectively communicate features and benefits while completing assigned tasks efficiently.