Meal Distribution Site Lead — Volunteer & Driver Ops

Meals on Wheels of Central Maryland, Inc.; Baltimore (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Meals on Wheels of Central Maryland, Inc. is seeking a Site Supervisor to manage the receipt, storage, and timely distribution of unitized meals at the Baltimore distribution site.

You will supervise volunteers, drivers, and on-site staff, ensuring safety, sanitation, and policy adherence while maintaining strong community relations. The role involves coordinating scheduling, route coverage, volunteer training, addressing operational issues, and serving as a liaison with the regional office to

Qualifications

• Strong interpersonal, communication, and volunteer-management skills.
• Strong organizational, multitasking, and basic computer skills.
• Ability to work effectively with older adults, individuals with disabilities, and people from diverse backgrounds.
• Knowledge of food handling, sanitation, and safety practices.
• ServSafe Certification or willingness to obtain ServSafe Certification.
• Ability to communicate fluently in English; additional languages are a plus.
• Ability to stand for extended periods, lift up to 40 pounds, and meet physical requirements.

Responsibilities

• Oversee the receipt, quality, safety, and timely distribution of meals in accordance with MOWCM policies and applicable health and sanitation standards.
• Maintain a clean, safe, and organized distribution site and communicate operational issues that may affect site use or meal delivery.
• Supervise and support volunteers, including orientation, training, scheduling, route coverage, and adherence to MOWCM policies.
• Maintain accurate volunteer schedules and records and communicate staffing needs, changes, or concerns to the Volunteer Department.
• Ensure volunteers understand how to identify and report client health, safety, and welfare concerns through the Mobile Meals app.
• Oversee meal deliveries, address discrepancies, and ensure client materials are distributed appropriately.
• Provide direction and support to paid staff and drivers assigned to the site.
• Support volunteer and client recruitment and community outreach efforts.
• Assist with route coverage and serve as a driver when necessary.

Skills

Volunteer management

Communication

Interpersonal skills

Organizational skills

ServSafe Certification

Job description

Meals on Wheels of Central Maryland, Inc. is seeking a Site Supervisor to manage the receipt, storage, and timely distribution of unitized meals at the Baltimore distribution site.

You will supervise volunteers, drivers, and on-site staff, ensuring safety, sanitation, and policy adherence while maintaining strong community relations. The role involves coordinating scheduling, route coverage, volunteer training, addressing operational issues, and serving as a liaison with the regional office to