MDT COORDINATOR - 60074708 and 60074707

My Florida CFO; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

The State of Florida, Department of Children and Families, is seeking a MDT Coordinator to oversee data analysis, reporting, and quality assurance across the circuit. You will support investigators and frontline staff with technical guidance.

This full-time role requires Florida Child Welfare Certification and strong analytical and communication skills. Occasional travel and on-call duties are part of the position, with standard daytime hours.

Qualifications

• Minimum of three years of Child Welfare experience.
• Excellent written and oral communication skills.
• Ability to work in a fast-paced environment with competing deadlines.
• Analytical, decision-making and organizational skills.

Responsibilities

• Service the circuit assigned and produce high-quality data tracking for investigative work.
• Prepare and review data and special project assignments for management.
• Provide training and technical assistance to staff and managers.
• Develop integrated reports to evaluate operational effectiveness.
• Review policies and procedures to ensure compliance.
• Travel and on-call as required.

Skills

MS Office

FSFN

Public speaking

Analytical skills

Education

Florida Child Welfare Certification

Tools

FSFN (Florida Safe Family Network)

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886163

Agency: Children and Families

Working Title: MDT COORDINATOR - 60074708 and 60074707

Duties and Responsibilities:

• Under the supervision of the circuit specific OMC Manager to service the entire circuit assigned. Assist and create high-quality data tracking reporting for the investigative quality of investigative work and ensure compliance with the processes and procedures. Assists in circuit wide monthly performance reviews, improvement plans and ongoing projects.
• Prepares, analyzes and reviews data and special project assignments at the discretion of the assigned circuit OMC Manager and regional management.
• Responsible for data analysis, tracking and reporting outcomes and the provision of technical assistance and consultation to front line staff, supervisors, and managers. Able to provide training and technical assistance as needed to all levels of protective investigations staff and ensure compliance with the processes and procedures. Has the ability to identify trends and patterns in investigative work and to determine areas of improvement, identify root causes of problems and develop countermeasures to implement to include creating written documentation and planning.
• Provides advice and assistance to the Child Protective Investigations Supervisor and Program Administrator in the planning, implementation, and evaluation of existing operations, systems, and procedures. Assists the OMC Manager in analyzing and designing documents to implement internal reporting systems and procedures for investigations. Analyzes operational and administrative systems throughout Investigations and develops integrated reports used to evaluate operational effectiveness and efficiency. Has the ability to identify and recommend training to the training manager to address areas where individual and/or unit performance improvement is required. Partner with PA's, Supervisors and CPIs who are struggling with maintaining performance/quality.
• Reviews administrative policies, procedures, guidelines and related directives to be implemented; evaluates impact on operations; identifies potential problems; recommends appropriate action.
• Reviews documented investigative activities to ensure that the work reviewed meets the standard for quality and is aligned with Operation Procedure and local standards.
• Reviews data from the Quality Office on a Monthly/Quarterly/Yearly basis to identify areas of improvement for the region and reviews investigations to address areas of need. Monitors life of case reviews and tracks RFA for timely and accurate documentation.
• Provides initial and ongoing technical support for new staff. Also provides special training as required by PA or CPIS (includes 1:1, and group training on specific issues).
• Performs other duties as required.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Knowledge of Florida's Practice Model and Florida’s official electronic system of record, Florida Safe Family Network (FSFN). Experience in Microsoft Office, minimum of three years of Child Welfare experience, excellent written and oral communication skills; strong interpersonal skills relative to diverse populations in academic, public health, and community settings. Excellent skills in public speaking, facilitation, and collaborative problem-solving. Ability to work in a fast-paced environment with multiple competing deadlines. Analytical, decision making, and organizational skills.

Licensure/registration/certification requirements:

• Florida Child Welfare Certification

Other job-related requirements for this position:

• Travel, complete Department approved training in conflict resolution, adoption competency, motivational interviewing, collaborative problem solving, and program service delivery in Economic Self-Sufficiency and Substance Abuse and Mental Health

Full time – Monday to Friday 9am - 6pm, with mandatory on call.

• Must be able to work throughout the county
• Will report to 401 NW 2nd Ave. Miami, Florida 33128

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.