MD, Head of Managed Solutions

TIAA; New York (NY); On-site; USD 270,000 - 325,000; Full time

Job summary

TIAA in New York is seeking a Managed Solutions Product Management & Development leader to drive retirement product innovation. You will collaborate with business and technology partners to shape strategy, roadmap, and execution, aligning profitability, competitiveness, and performance with organizational goals.

The role emphasizes cross-functional leadership, rigorous measurement, and customer satisfaction, with locations including NY, Chicago, CLT, and Frisco.

Qualifications

• 10+ years of experience in product management or related roles.
• Strong collaboration with cross-functional teams and stakeholders.
• Ability to define strategy and drive product lifecycle improvements.

Responsibilities

• Develops cross-functional partnerships to deliver product strategy and lifecycle improvements.
• Understands business, markets, and user needs to ensure competitive product positioning.
• Defines strategy and resolves complex problems in product development and lifecycle.
• Drives product vision, roadmap, and plan execution through product teams.
• Measures product performance with defined metrics and optimizes features.
• Assesses profitability and viability to meet organizational goals.

Skills

Accountability

Go-To-Market

Product Management

Project Management

Resiliency

Strategic Thinking

Education

University Degree Preferred

Job description

Managed Solutions Product Management & Development

The Managed Solutions Product Management & Development role is responsible for leading collaboration across various teams and stakeholders to strategically drive retirement products forward with a focus on product innovation and customer satisfaction. The job collaborates with leaders and develops the product strategy according to profitability, competitiveness, and performance expectations. The role delivers product initiatives in collaboration with business and technology partners and determines the strategic approach based on organizational needs and the execution roadmap.

Key Responsibilities and Duties

• Develops and maintains cross-functional strategic partnerships across the enterprise to deliver product strategy, ideate and innovate around offerings, and strengthen product lifecycle operations and client satisfaction.
• Understands in-depth business, markets, competition, and user requirements to ensure competitive positioning of the products and makes evidence-based decisions.
• Defines strategy and recognizes, anticipates, and resolves complex operational and process problems that arise throughout product development/ modification and works with technology on future fit operationalization and product lifecycle needs.
• Drives overall product vision and roadmap and product plan execution and delivery for the organization’s product suite through direct management of product teams.
• Ensures measurement is built into product operationalization, defines metrics and monitors business results of product performance, recommends modifications in product features and positioning approaches to improve results.
• Assesses the profitability and viability of products to ensure that the organization’s objectives and profitability goals are achieved.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 10+ Years Required

FINRA Registrations

• SRC Indicator: Series 6 or 7; Series 63; Series 24

Career Level

12PL

NY, Chicago, CLT and Frisco locations

Related SkillsAccountability, Go-To-Market, Product Management, Project Management, Resiliency, Strategic Thinking

Anticipated Posting End Date:

2026-11-04

Base Pay Range: $270,000/yr - $325,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we’re a market-leading retirement company fueled by world-class asset management. But we’re not just another legacy financial services firm. We’re fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we’re on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen’s entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: [phone]

Email: [e-mail]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

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