Mavrix - Server

Ontario Trillium Foundation; Scottsdale (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Bowlero Corp in Scottsdale, AZ is hiring Lane Servers to greet guests, take orders, upsell the center experience, and deliver outstanding service in a fast-paced, fun environment.

You will learn the menu, maintain clean work areas, and collaborate with a team to ensure memorable visits. A HS Diploma and 2 years of related experience are preferred, plus the ability to meet state alcohol-age requirements.

Qualifications

• 2 years of related experience.
• HS Diploma or equivalent.
• Exceptional interpersonal skills required.
• Commitment to great guest service.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Take food and beverage orders and deliver them swiftly to our guests; review orders for accuracy, accept payment, make change, and do so in a pleasant, upbeat manner.
• Learn our menu and be knowledgeable about all promos and weekly specials.
• Check back with guests routinely and assist with questions and requests; own and resolve issues.
• Bus tables and keep assigned area clean and organized, monitor the concourse for spills or trash.
• Set up, stock, and organize your work area prior to guest arrival.
• Sell the center experience and upsell items to enhance guest enjoyment.

Skills

Exceptional interpersonal skills

2 Years of related experience

Education

HS Diploma

Job description

Overview

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Lane Server with Bowlero Corp.

Our Lane Servers are world-class ambassadors of our bowling centers. They interact with our guests, serve them the awesome eats of our signature menus, and provide them with the kind of exceptional service that has them returning again and again. If you’re team-oriented and great with people, you’ll be perfect for this role.

Essential Duties

Get a glimpse of all you’ll experience as one of our Lane Servers

Mind the details

• Take food and beverage orders and deliver them swiftly to our guests; review orders for accuracy, accept payment, make change, and do so in a pleasant, upbeat manner

Guide the guest

• Learn our menu backwards and forwards and be knowledgeable about all our current promos and weekly specials. Got a favorite menu item? Let your guests know!

Be attentive & available

• Check back with guests routinely and assist them with all questions and requests; if they have an issue, you’ll own it and help them resolve it

Keep it clean

• Bus tables and return dishes to the kitchen/bar; monitor the concourse area & help keep it free of any spills or trash that may be on the floor; keep your assigned area in tip-top shape

Stay organized & Prepared

• Set up, stock, and organize your assigned work area and ensure that everything is arranged prior to guest arrival

Sell the experience

• Put on your sales hat and recommend/upsell the center experience (“Who’s up for another game, another burger, or another one of our signature cocktails?”) Be friendly and suggest additional ways to make their experience even better

Who you are

You’ve got experience in the hospitality industry and you’re ready to hit the ground running. Effective communication is your middle name (or your second middle name) and you practice it with everyone—from guests to coworkers to supervisors. You’re also a serious multi-tasker who can manage all the details and still produce great results.

Desired skills

Check out the desired skills below and see if you have what it takes to join our team

• 2 Years of related experience
• HS Diploma
• Exceptional interpersonal skills
• A commitment to great guest service
• Must meet the minimum age required by state law to serve alcohol