Mate (Assistant Store Manager)

Trader Joe's; West Newton (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Trader Joe's in West Newton, MA seeks a Mate/Assistant Store Manager to lead Crew and deliver WOW experiences for shoppers. You will coach teams, model our values, and help run daily operations with a focus on service and efficiency.

The role requires strong leadership, a customer-first mindset, and a track record in retail or hospitality, plus experience at supervisory level. High school diploma and a commitment to teamwork complete the candidate profile.

Qualifications

• 3+ years of recent retail, restaurant, or hospitality experience
• 2+ years of recent experience at the management or supervisory level
• A high school degree or equivalent
• A history of developing individuals and teams through empowerment and integrity

Responsibilities

• Operate the cash register in a fast, friendly manner
• Bag groceries with care and accuracy
• Stock shelves and receive shipments
• Make the store welcoming for customers and Crew
• Coach and develop Crew Members and lead by example

Skills

Leadership

Team management

Customer service

Education

High school diploma or equivalent

Job description

Enjoy what you do every day!

Join the Crew at Trader Joe's. We're looking for leaders who enjoy helping customers and who can lead teams that create WOW experience for our shoppers. If you:

• Thrive in a collaborative environment
• Want to hone your leadership skills
• Learn how a successful brand delivers
• Be part of an amazing growth company
• And have fun at work

We just might be the place for you!

What do we do?

With over 570 stores nationwide (and growing), we are looking for talented leaders to join our Crew.

Our Mates (Assistant Store Managers) lead and develop Crew Members through role-modeling, direction, and support.

As leaders, Mates:

• Work in teams and get to know the Crew.
• Improve the quality of store life.
• Coach others to be their best.
• Model behavior that supports our values.

Other daily responsibilities include:

• Operating the cash register in a fun and efficient manner.
• Bagging groceries with care.
• Stocking shelves and receiving loads.
• Making the store a welcome place for customers and Crew.

Is it you?

To begin your journey and join our Crew as a Mate, we'd want you to have:

• 3+ years of recent retail, restaurant, or hospitality experience
• 2+ years of recent experience at the management or supervisory level
• A high school degree or equivalent
• A history of developing individuals and teams through empowerment and integrity

We can't wait to meet you!

Trader Joe's is an equal opportunity employer and is committed to hiring a diverse Crew.