Master Technician Hubler Chevrolet Shelbyville

Hubler Automotive Group; Shelbyville (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

Career growth

Training programs

Job summary

Hubler Automotive Group in Indiana is seeking an Automotive Service Technician to correctly troubleshoot customer concerns using the latest tools, while ensuring courteous service and timely vehicle handling. You will stay current with technical publications, perform warranty and non-warranty inspections, diagnose, maintain and repair diverse vehicle makes, and complete paperwork accurately.

Join a team that values a professional appearance, strong customer service, and a high-energy work ethic,

Qualifications

• Experience performing warranty and non-warranty inspections, diagnostics, maintenance and repair on various makes/models.
• Proven track record of meeting or exceeding goals.
• Outstanding communication skills.
• Professional appearance and work ethic.
• High-energy personality with a great attitude.
• Superior customer service skills.
• Ability to read and comprehend instructions.
• Good judgement in decision making.
• Valid State driver’s license and clean driving record.

Responsibilities

• Troubleshoot customer concerns using the latest tools available.
• Maintain courtesy toward all customers.
• Greet customers in the Service Drive as needed.
• Stay up to date with technical publications and service communications.
• Ensure safe, high-quality vehicle service is delivered on the first visit.
• Address original customer concerns before pursuing additional sales.
• Inspect for additional sales opportunities while ensuring proper maintenance per local/factory guidance.
• Return customer vehicles clean or cleaner than when arrived.
• Participate in factory or in-house training programs.
• Complete all paperwork accurately and attach required shop forms to the RO copy.
• Perform other duties as assigned by Service Manager, ASM or Group Leader.
• Always come to work on time, in a clean uniform.

Skills

Warranty and inspections

Diagnostics

Maintenance and repair

Communication skills

Professional appearance

Customer service

Reading instructions

Judgement

Driver's license

Education

High school diploma or equivalent

ASE certification

Trade/technical school degree preferred

Job description

Automotive Service Technician

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
• Ensure that common courtesy is shown toward all customers you come into contact with
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
• Keep up to date with all technical publications, Service Comm, and Asist terminal operations
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
• Address all original customer concerns before moving onto additional sales
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
• Participate in any Factory, or in-house sponsored training programs offered to you
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
• Perform any other duties assigned by the Service Manager, ASM or Group Leader
• Always come to work on time, ready to work, and in a clean uniform

Primary Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
• Ensure that common courtesy is shown toward all customers you come into contact with
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
• Keep up to date with all technical publications, Service Comm, and Asist terminal operations
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
• Address all original customer concerns before moving onto additional sales
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
• Participate in any Factory, or in-house sponsored training programs offered to you
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
• Perform any other duties assigned by the Service Manager, ASM or Group Leader
• Always come to work on time, ready to work, and in a clean uniform

Job Requirements

Ideal candidates will have

• Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
• Proven track record of achieving or over-achieving goals
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• Ability to read and comprehend instructions
• Ability to exercise good judgement
• Valid State drivers license and good driving record

Required Education

• High school diploma or equivalent
• Must have technical aptitude displayed by ASE certification
• Technical or trade school degree preferred

Compensation

We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.