Master Technician | EV & Diesel Diagnostics Expert

Hendrick Automotive Group; Concord, Northern (NC, KY); Hybrid; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401(k) with match

Paid time off

Employee discounts

Onboarding program

Employee Assistance Program

Career growth

Job summary

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord, part of the Hendrick Automotive Group, is hiring an experienced Master Technician for our high-volume service team in Concord, North Carolina. The role requires diagnosing, repairing and maintaining vehicles to manufacturer standards.

Candidates should have 5+ years dealership experience, designate Master Technician status, and possess EV/diesel knowledge, plus ASE certifications and strong communication skills.

Qualifications

• High School Diploma or equivalent; automotive technical training strongly preferred.
• 5+ years of dealership technician experience.
• Designated Master Technician by respective manufacturer (ASE Master where required).
• Completed manufacturer training including diagnostics, EV, diesel, and specialty vehicles.
• Completed necessary manufacturer training to perform all warranty repairs on all model vehicles.
• State inspection/emissions license as required by state.
• Valid Driver's License required.
• Thorough knowledge of automotive parts, systems, and technical manuals.
• Proficiency with power tools, test equipment, and shop technology.
• Strong communication skills - able to interact clearly with customers, service advisors, and management.

Responsibilities

• Examine customer vehicles and identify necessary repairs and maintenance.
• Perform vehicle repairs, maintenance, and diagnostic services efficiently and to manufacturer standards.
• Estimate cost of repairs and document all services performed.
• Follow dealership and manufacturer service guidelines on all repairs.
• Request necessary parts and effectively utilize available technologies.
• Maintain CSI scores at or above company standards.
• Maintain an organized, clean, and safe work area.
• Record all hours worked accurately in the company timekeeping system.
• Participate in required training and stay current on manufacturer updates.

Skills

Dealership experience

ASE Master Tech

EV diagnostics

Diesel vehicles

Warranty repairs

Education

High School Diploma

ASE Master

Manufacturer Training

Tools

Power tools

Test equipment

Shop technology

Diagnostics tools

Job description

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord, part of the Hendrick Automotive Group, is hiring an experienced Master Technician for our high-volume service team in Concord, North Carolina. The role requires diagnosing, repairing and maintaining vehicles to manufacturer standards.

Candidates should have 5+ years dealership experience, designate Master Technician status, and possess EV/diesel knowledge, plus ASE certifications and strong communication skills.