Master Stylist

Ulta Beauty, Inc.; Woburn (MA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Paid time off

Job summary

Ulta Beauty, Inc. in Woburn, MA is seeking a Master Stylist to consult with guests on hair care needs and deliver quality services, with emphasis on the guest's total look.

The Master Stylist supports the Experience Manager and Assistant Services Manager through performance, people, and process focus. This role requires a cosmetology license, a passion for the beauty industry, and exceptional guest service.

Qualifications

• Cosmetology license required.
• Previous relevant work experience required.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, cuts, color, styling, and related services per guest needs.
• Demonstrate and sell professional hair care and makeup products.
• Build guest relationships through consultations and tailored recommendations.
• Support in-store events and promotions to enhance guest experience.
• Follow safety, sanitation, and state board guidelines at all times.
• Maintain salon and store cleanliness and organization.

Skills

Haircutting

Hair coloring

Hair styling

Extensions

Makeup applications

Ear piercing

Communication skills

Teamwork

Sales skills

Client relations

Chemicals handling

Education

Cosmetology license

Job description

GENERAL SUMMARY & SCOPE

The Master Stylist is responsible for engaging with guests, consulting with them on hair care needs, and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager and Assistant Services Manager through performance, people, and process focus. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES

Performance

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contributing to the store’s sales targets.
• Perform product demonstrations with guests to drive sales and enhance the guest service experience.
• Support in‑store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk‑in guests, timely and efficiently.
• Partner with skin therapists and the retail team to provide a total‑store, well‑rounded guest experience.
• Establish professional peer and brand partner relationships that foster partnership in delivering exceptional guest experience.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and sales floor.
• Attend mandatory trainings and meetings to enable continuous professional development.

Process

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize appropriate booking and clientele systems to book guests for return services and for events.
• Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, break area, and any additional assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss‑prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

JOB QUALIFICATIONS

Education

• Cosmetology license.

Experience

• Previous relevant work experience is required.

Skills

• Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
• Proficiency with use of equipment and chemicals needed to perform technical work.
• Proficiency to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships, and build clientele.

SPECIAL POSITION REQUIREMENTS

• Work a flexible schedule to include days, evenings, weekends, and holidays.

WORKING CONDITIONS

• Continuous mobility during shift.
• Continuous lifting and/or moving up to 10 lbs during shift.
• Frequent bending, reaching, and twisting during shift.
• Ability to stand for long periods of time during shift.
• Continuous coordination and manipulation of objects during shift.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.

The pay range for this position is the higher of $15.00 - $22.90 / Hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta.