Master or Journeyman Plumber

Neighborly - MRR: Shell Account; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hands-on training

Company-provided vehicle

Commission-based pay

Job summary

A plumbing service provider in El Paso is seeking a licensed plumber to join their team. This role involves communicating with customers, diagnosing plumbing issues, and conducting inspections. Candidates must have a valid Texas plumbing license and a passion for providing excellent service. Hands-on training and commission-based earnings are offered.

Qualifications

• Must be able to lift at least 50 lbs., bend, stoop, and crawl into confined spaces.
• Must have a valid driver's license and be insurable.
• Hands-on training provided for skill growth.

Responsibilities

• Communicate with customers to solve plumbing issues.
• Diagnose problems and offer solutions.
• Conduct whole home plumbing inspections.
• Perform whole home plumbing inspections and suggest proactive remedies.
• Coordinate with licensed plumbers to perform work within licensed scope.
• Follow the Mr. Rooter Plumbing process from greeting to payment.

Skills

Customer communication

Problem diagnosis

Quality workmanship

Education

Valid Master or Journeyman plumbing license issued by the state of Texas

Tools

iPad

Plumbing tools

Job description

Overview

This licensed plumber position trains you to use the Mr. Rooter system as a service professional in the plumbing industry. You will be on a career path for advanced plumbing skills and credentials that provide future job security and opportunities to grow your income.

Responsibilities

Initially, you’ll team up with a more experienced tech to train on the knowledge and skills you’ll need to perform. Once you are up to speed, you’ll be the face of the company and critical in providing an excellent experience for our customers.

• Communicating with the Customer – Meet customers who contact us to help solve problems in their homes with their water and plumbing systems.
• Diagnosing the Issue – Thoroughly investigate and diagnose the issue, then offer homeowner options to solve the problem.
• Completing Whole Home Plumbing Inspections – Offer and conduct whole home plumbing inspections, discovering other or potential issues and providing proactive solutions.
• Providing Repair and Maintenance Services – Tag-team with other licensed plumbers who will perform the work only a licensed professional is authorized to do.
• Following Our Mr. Rooter Plumbing Process – From greeting the customer to collecting payment, follow our proven process.

How We Measure Success at Mr. Rooter Plumbing

The team is collaborative and competitive, and we keep our eyes on the numbers to ensure everyone wins. There’s a physical scoreboard at the office to celebrate victories.

• Offering and Delivering Solutions – Educate customers and provide the best options to solve current issues and prevent future ones, then follow through to take care of their plumbing needs.
• Quality Workmanship – Ensure the job is done right, the first time.
• Operating Efficiently – Stay productive with time and materials to avoid waste.
• High Customer Satisfaction – Collect feedback via surveys and Google reviews and maintain high scores for our brand and location.

Job Requirements

The following are the minimum requirements to be considered for this position:

• Must be able to lift at least 50 lbs., bend, stoop, and crawl into confined spaces.
• Must have a valid driver’s license and be insurable – you’ll be driving our company vehicle.
• Must have a valid Master or Journeyman plumbing license issued by the state of Texas

How We Take Care of Our Team Members

• Hands on training – We ensure you have the knowledge and skills to grow in your career.
• Branded Company-Provided Vehicle – After you are on your own, you’ll be driving your own van.
• iPad and Software – We use state-of-the-art technology and software to make onsite customer interactions faster and easier.
• Starting pay depends on your level of experience doing similar work.
• After the initial training period, you will earn generous commissions based on your overall performance, additional work performed, and job profitability.

At Mr. Rooter Plumbing, we value helping our team members build long-lasting careers in the plumbing industry. If you’re ready to join our talented & enthusiastic team that shows up ready to crush goals, it is time to take the next step! APPLY TODAY