Master-Level Commercial Kitchen Technician - Hot & Cold Side - Charlotte NC

Smart Care Solutions; Charlotte (NC); On-site; USD 52,000 - 65,000; Full time

Job summary

Smart Care is seeking a Commercial Kitchen Service Technician with hands-on experience in both hot-side cooking equipment and cold-side refrigeration. You will diagnose, repair, and maintain ovens, ranges, fryers, griddles, steamers, walk-ins, and reach-ins, while ensuring safety and quality workmanship.

The role requires strong troubleshooting skills, the ability to work independently, and a valid driver’s license. EPA 608 certification is preferred; Universal is a plus.

Qualifications

• Hands-on service experience with hot-side and cold-side commercial kitchen equipment.
• Strong troubleshooting skills to complete routine service calls independently.
• Knowledge of electrical circuits, equipment controls, gas systems, and refrigeration principles.
• Ability to recognize when additional technical support is needed and work through unfamiliar issues.

Responsibilities

• Troubleshoot, service, and repair commercial cooking equipment (ovens, ranges, fryers, griddles, steamers).
• Service and repair refrigeration equipment (walk-ins, reach-ins, prep tables, ice machines).
• Diagnose electrical, mechanical, gas, and refrigeration issues; perform preventive maintenance.

Skills

Hot-side and cold-side service

Troubleshooting

Electrical & gas systems

Technical diagnostics

EPA Section 608

Valid driver’s license

Communication

Certifications a plus

Job description

Commercial Kitchen Service Technician - Hot & Cold Side

We’re open to adding a skilled commercial kitchen technician with experience in both cooking equipment and refrigeration. This is a selective search focused on finding the right skills, work ethic, and long-term fit for our team.

If you take pride in your work and are open to the right opportunity, we’d welcome a conversation-even if you’re not actively looking for a new position.

Responsibilities

• Troubleshoot, service, and repair commercial cooking equipment, including ovens, ranges, fryers, griddles, and steamers.
• Service and repair commercial refrigeration equipment, including walk-in and reach-in coolers and freezers, prep tables, and ice machines.
• Diagnose electrical, mechanical, gas, and refrigeration issues.
• Perform preventive maintenance to support reliable equipment operation.
• Read wiring diagrams, service manuals, and manufacturer specifications.
• Verify proper equipment operation following service or repair.
• Document diagnostic findings, repairs, and parts needed.
• Communicate professionally with customers, dispatch, and fellow technicians.
• Follow applicable safety procedures and proper refrigerant-handling practices.

Qualifications

• Hands-on service experience with both hot-side and cold-side commercial kitchen equipment.
• Solid troubleshooting skills and the ability to complete routine service calls independently.
• Working knowledge of electrical circuits, equipment controls, gas systems, and refrigeration principles.
• Ability to recognize when additional technical support is needed and work through unfamiliar issues.
• EPA Section 608 certification appropriate to the equipment serviced; Universal preferred.
• Valid driver’s license and an acceptable driving record.
• Reliable follow-through, professional communication, and attention to quality workmanship.

Manufacturer training and industry certifications are a plus.

The Right Fit

We’re looking for someone who approaches problems thoughtfully, treats customers and coworkers with respect, and takes ownership of their work. You should have a solid foundation in both hot-side and cold-side service, along with a willingness to continue developing your skills.

Our priority is the right person, and we’re willing to take the time to find them. Qualified technicians interested in exploring a potential fit are encouraged to reach out.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].