Master Automotive Technician

MFA Oil; Columbia Township (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

MFA Petroleum Company is seeking a skilled Master Automotive Technician to diagnose, repair, and maintain vehicles at our Missouri locations. You will perform brake, front-end, and alignment work and other automotive tasks, upholding safety standards and company policies.

This role requires ASE A1-A8 certification, Missouri vehicle inspection license, and the ability to thrive in a fast-paced environment. Join our team to deliver quality service and help meet store goals.

Qualifications

• Must be ASE A1-A8 certified and hold MO vehicle inspection license.
• Experience in lube/tire/service technician roles preferred.
• Ability to learn new concepts and use technical materials.

Responsibilities

• Perform brake, front-end and alignment maintenance and other mechanical work per procedures.
• Diagnose and repair vehicles and conduct quality control of shop functions.
• Train and coach other employees as directed.
• Maintain orderly flow of customer service and drive productivity.
• Extend Big O's Extra Care Services to customers.
• Attend weekly meetings to review safety, policies and product changes.
• Work with management to meet budgeted service quotas.
• Provide complete information for invoicing, using the outside purchase program when needed.
• Ensure consistent vehicle inspection program execution.
• Strive to meet service, sales and productivity goals.
• Assist in organizing, documenting and processing adjustments and credits.
• Adhere to all MFA Oil policies; perform other duties as assigned.

Skills

Attention to detail

Strong communication

Ability to learn

Integrity

Education

ASE A1-A8 certification

MV Inspection License (Missouri)

Job description

Overview

Big O Master Automotive Technicians diagnose, recommend and perform automotive repairs in an accurate and timely manner in accordance with all company programs, policies, and procedures.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Perform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures
• Properly diagnose and repair all customers' vehicles, performing quality control of all shop functions
• Train and coach other employees in accordance with all company programs, policies, and procedures as directed
• Maintain the orderly flow of customer service assignment to ensure productivity
• Extend Big O's Extra Care Services to all customers
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Work with store management to ensure the successful accomplishment of budgeted service-related quotas
• Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing
• Utilize the company outside purchase program to ensure maximum profitability
• Ensure the consistent execution of the vehicle inspection program
• Achieve established service, sales and productivity goals
• Assist in the organizing, documenting, and processing of all adjustments and core credits
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 18 years of age or older
• Minimum of three years of experience as a lube/tire/service technician
• ASE A1-A8 certification
• Current Motor Vehicle Inspection License (for Missouri based stores)
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Ability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Ability and willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and the ability to detect odors
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Valid driver's license
• Availability to work holidays, weekends, and after regular business hours as needed
• Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors
• Ability to meet company requirements including successful pre-employment screenings
• Legal authorization to work in the United States of America

Preferred Skills

• High school diploma or GED equivalent
• Two or more years of experience in an automotive shop environment
• Ability to work both independently and in a team environment
• Ability to work at a fast pace
• Strong verbal communication skills
• Sales abilities
• Ability to prioritize and plan work activities using time efficiently
• Management of multiple tasks and projects
• Ability to perform detail work with accuracy

ABOUT MFA PETROLEUM COMPANY

MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.

MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.

BENEFITS

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.

OUR CULTURE

The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.

• Put Customers First
  • Respect Everyone - Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.
  • Provide Excellent Service - Go the extra mile to ensure our customers are happy and satisfied with our products and services.
  • Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it. Every time.
• Be Tenacious
  • Give Your Best - Always give your best effort and seek to improve every day.
  • Never Settle - Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for "It can't be done."
  • Work Passionately - Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
• Lead by Example
  • Do the Right Thing - When we let honesty and integrity be our guide, we will always be headed in the right direction.
  • Take Ownership - Each of us must be accountable for ourselves, our colleagues, our customers and our company.
  • Act with Empathy - When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.

GROWTH & DEVELOPMENT

We believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.