Mastectomy Fitter

SunMED Medical; La Mesa (CA); On-site; USD 40,000 - 50,000; Part time

Benefits offered by this job

Paid holidays

Medical and dental benefits

401(k) program

Tuition reimbursement

Employee discount program

Job summary

SunMED Medical is seeking a mastectomy fitter to support patient needs. This role requires excellent customer service in a fast-paced environment and the ability to manage fittings effectively.

Key responsibilities include measuring patients for products, assisting with paperwork, and ensuring proper garment fit. The ideal candidate should have experience or be willing to learn and adapt to our processes. The position offers a pleasant work environment with benefits including paid holidays and a 401(k) program.

Qualifications

• Prior mastectomy fitting experience preferred; training available.
• Understanding of insurance and conveying benefits to patients.
• Exceptional customer service skills with customers and employees.
• Ability to build rapport with customers.
• Strong sense of urgency and problem solving.

Responsibilities

• Provide paperwork to the sales team for product ordering.
• Measure patients for mastectomy products and ensure proper fit.
• Assist customers with product selection.
• Schedule fitting appointments efficiently.
• Ensure proper fit of garments upon delivery.

Skills

Customer service

Problem solving

Adaptability

Job description

MJ Medical is looking for a mastectomyfitter (CMF) to join our team either part time or per diem site. Successful candidates will have excellent customer service and must be outcome‑oriented. The ability to work in a fast‑paced environment with strong attention to detail is essential.

Responsibilities

• Provides clear and concise paperwork to the inside sales team to facilitate product ordering. Communicates effectively with inside sales team. Helps to obtain prescriptions and additional paperwork when asked.
• Measures patients for mastectomy products. Completes the correct forms based on the products ordered. Ensures a proper fit for each patient. Works with the inside team when a return is necessary.
• Is familiar with products and assists therapists/customers/patients with product selection.
• Schedules fitting appointments efficiently in order to accomplish as many fittings as possible each day.
• Upon delivery in the Boutique, ensures a proper fit of garments.
• Develops positive relationships with local referral sources and manufacturer reps.

Qualifications

• Prior mastectomy fitting experience preferred; however, we are willing to train the right candidate.
• Understanding of insurance and the ability to convey benefits to patients.
• Exceptional customer service skills, over the phone and in person, with our customers and other employees.
• Ability to build rapport with customers and personalize their experience.
• Strong sense of urgency and problem solving skills.
• Familiarity with computers and willingness to learn our program used for patient charting.
• Adaptability to new processes and technology.

Additional Information

We have a pleasant work environment, weekday hours from 9 AM to 5 PM, paid holidays and vacations, as well as medical and dental benefits, a 401(k) program, employee discount program, and tuition reimbursement.