Massage Therapist

Heritage Hotels & Resorts, Inc.; Santa Fe, Northern (NM, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k match

Employee discounts

Meals during shifts

Free parking

Growth opportunities

Job summary

Heritage Hotels & Resorts, Inc. is seeking a licensed Massage Therapist to enhance the guest journey with restorative massage and personalized care. You will prepare treatment rooms, consult with guests on treatments, and uphold safety and cleanliness standards throughout the spa.

The role supports daily spa operations and emphasizes guest satisfaction, confidentiality and professional presentation in a luxury hospitality environment in Santa Fe, NM.

Qualifications

• Current NM state Massage Therapist license required.
• Minimum one (1) year of massage therapy experience required.
• Strong massage technique, communication and guest service skills.
• Comfort with reservation and point of sale systems.
• Ability to stand, walk, lift, push, pull and carry up to 30+ pounds.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Deliver high-quality therapeutic massage services and personalized guest experiences.
• Prepare treatment rooms and maintain exceptional cleanliness and safety standards.
• Consult with guests to customize treatments and ensure complete satisfaction.
• Support daily spa operations including scheduling, product promotion and guest communication.
• Maintain professional standards of service, appearance and confidentiality.

Skills

Massage therapy

Guest communication

Customer service

Reservation systems

POS systems

Tools

Reservation systems

POS systems

Job description

Description

About Heritage Hotels & Resorts

Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you’re passionate about wellness and creating unforgettable guest experiences, we invite you to join the Heritage family.

Why This Role Matters

We are seeking a skilled, licensed Massage Therapist who understands that wellness is a meaningful part of the guest journey. This role matters because it creates moments of restoration and connection that guests remember long after their stay. Through skilled touch, presence, and genuine care, the Massage Therapist helps transform a visit into a true experience of relaxation and renewal while supporting the spa’s reputation for excellence and the hotel’s commitment to exceptional hospitality.

What You’ll Do

• Deliver high-quality therapeutic massage services and personalized guest experiences.
• Prepare treatment rooms and maintain exceptional cleanliness and safety standards.
• Consult with guests to customize treatments and ensure complete satisfaction.
• Support daily spa operations including scheduling, product promotion and guest communication.
• Maintain professional standards of service, appearance and confidentiality.

Why You’ll Love Working With Us

• Competitive pay and comprehensive benefits including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
• Complimentary meals during scheduled shifts!
• Free employee parking!
• Growth and development opportunities including a collaborative environment that enjoys searching for new ways to serve our guests!
• Supportive, people-first culture rooted in New Mexico pride and community!

Requirements

• Current NM state issued Massage Therapist license required.
• Minimum one (1) year of massage therapy experience required.
• Strong massage technique, communication and guest service skills.
• Comfort with reservation and point of sale systems.
• Ability to stand, walk, lift, push, pull and carry up to 30+ pounds.
• Flexible availability including nights, weekends and holidays.