Massage Therapist

Lake Nona H&W Operations; Orlando (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Lake Nona H&W Operations in Orlando, FL, is looking for a Spa Massage Specialist to provide exceptional service to all visitors and members. This role involves using technical skills in massage therapy and excellent interpersonal abilities to ensure member satisfaction.

The ideal candidate holds a current massage therapy certification and has a background in customer service. Join us in promoting health and wellness at the Lake Nona Performance Club, where we integrate mind, body, and spirit.

Qualifications

• Current licensure and state certification for Massage Therapy.
• Minimum 2 years of customer service experience.
• 3 years of experience in massage therapy.
• Excellent organizational skills and record-keeping ability.

Responsibilities

• Deliver a high level of service to all visitors, guests, and members.
• Utilize excellent interpersonal skills to enhance member satisfaction.
• Follow the Club's Service Standards consistently.

Skills

Customer Service

Interpersonal Skills

Technical Skills in Massage

Education

High School Diploma or GED

Tools

Massage Therapy Techniques

Job description

Job Location

Orlando, FL 32827 – Lake Nona Performance Club

Job Description

Join a team of thinkers, creatives, and health professionals working to empower personal transformation for our collective well‑being by providing tools, guidance and community anchored in wisdom traditions and cutting‑edge science for mind, body, & spirit. We are always looking for talented people that share our passion for creating a healthier world.

About the Chopra Mind‑Body Zone

Lake Nona’s destination sports, performance, and fitness center, the Lake Nona Performance Club (LNPC), has partnered with Chopra Global, a leading whole health company founded by Dr. Deepak Chopra, to create the Chopra Mind‑Body Zone and Spa. This first‑of‑its‑kind partnership brings Chopra Global’s signature movement and spa programs to a leading fitness and wellness center.

Educational Requirements

• High School Diploma or GED

Hiring Requirements

• Current licensure and state certification for Massage Therapy
• Minimum 2 years of customer service experience and 3 years of massage experience
• Excellent organizational skills, record‑keeping ability and relationship development skills
• Excellent technical skills related to delivering an exceptional service
• No written disciplinary action within the last 12 months
• Pass background check
• Eligible to work in the United States

Preferred Skills and Attributes

• Excellent interpersonal skills needed for exemplary customer service; outgoing, friendly, and compassionate
• Hold a specialty certification from a reputable organization in areas such as, but not limited to: Ayurvedic Massage techniques, Swedish, deep tissue, sports massage, myofascial techniques, craniosacral, reflexology, maternal massage

Main Function

The Spa Massage Specialist (SMS) is a key member of the Member Services Department team. The SMS is ultimately responsible for delivering an extremely high level of both applied and overall experience to all visitors, guests, and members on a consistent basis. This is achieved by utilizing excellent technical skills alongside exceptional interpersonal skills and being well‑versed in the Club’s Service Standards. The goal of these efforts is to earn excellent member satisfaction levels and, more importantly, create life‑long promoters of the Club and its services.