Massage Therapist

Sorrelriver; Moab (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading resort and spa in Moab, Utah, is seeking an experienced Massage Therapist to deliver high-quality massage services and maintain spa standards. You will manage guest expectations, keep the spa clean and organized, and ensure guest satisfaction through effective communication and professionalism. Flexibility in scheduling and a valid Massage Therapist license are required. The position offers opportunities for growth in a dynamic environment.

Qualifications

• Massage Therapist license is a must.
• Minimum of 2 years of massage therapist experience.
• Previous experience in hospitality/guest-facing environments.

Responsibilities

• Provide the highest standard of massage, health, and hygiene.
• Maintain a clean, safe, and well-organized spa environment.
• Ensure all equipment in the spa is functioning properly.

Skills

Massage therapy

Customer service

Physical fitness

Multi-tasking

Education

High school diploma or GED

Massage Therapist license

Job description

Sorrel River Ranch aspires to welcome guests and staff into a progressive, authentic community that shares the common passion of living life to its fullest. We’re driven to develop and foster a one‑of‑a‑kind ranch resort experience offering the best quality locally grown food, unforgettable adventure pursuits, genuine relaxation that restores the mind and body, unique opportunities for bonding with loved ones, and a wealth of experiential education programming with the goal of expanding our collective awareness, understanding, and appreciation of the incredible world we all share.

Position Overview

To embody the Sorrel River Ranch standard by exceeding guest expectations in all areas of service. Manage small and large details related to guest requests and communicate follow‑up with pertinent teams. Support the Front Office and Experience team by implementing the itinerary for guest daily coordination. Work tirelessly to execute the mission through supporting the operations team and completing all tasks that need to be done. The role involves questioning operational norms, proposing solutions, and striving to innovate and streamline operations.

Position Responsibilities

• Embrace all Sorrel River Ranch standards and values both within the workplace and in the community.
• Provide the Sorrel River Ranch Experience with guests with esthetic services.
• Provide the highest standard of massage, health, and hygiene to Sorrel River Ranch clients.
• Maintain the Sorrel River Ranch standards throughout the spa.
• Maintain a clean, safe, and well‑organized spa environment through consistent monitoring of the entire spa.
• Make sure the spa is always guest‑facing.
• Act as a role model, demonstrating high standards of guest service and treatment protocol.
• Ensure knowledge of all spa services, products, and treatments so you can train and work alongside other spa therapists.
• Comply with all company health and safety procedures, as well as general company rules and regulations.
• Conduct daily checks throughout the whole spa to ensure it is clean, tidy, and well stocked with products and provisions.
• Assist management in ordering spa products, supplies, and equipment.
• Learn to follow standard operating procedures to consistently deliver the Sorrel River Ranch wellness product.
• Keep stock of retail products in the spa.
• Help manage back‑of‑the‑house inventory through tracking, organization, ordering, and restocking of the spa.
• Be responsible for the utility room and snack bar in the spa – manage all linen and towels and ensure both rooms are stocked appropriately.
• Help manage and maintain the interior and exterior of the spa and elsewhere when needed; this will include cleaning, snow removal, general maintenance, landscaping, upkeep of equipment, and attention to decor. Actively recognize maintenance needs and communicate with appropriate team members.
• Work with management to ensure all equipment in the spa is up to par and functions properly.
• Conduct testing and checks on all spa equipment and amenities such as sauna, steam, isopods, etc., and notify maintenance staff of any issues.
• Assist the housekeeping department with evening room turndown when necessary.
• Assist and support lodge staff as needed.
• Operate and fully understand in‑house technology systems such as MEWS, TOAST, etc.
• Perform other duties as assigned.

Education / Experience / Other Requirements

• High school diploma or GED.
• Massage Therapist license is a must.
• Minimum of 2 years of massage therapist experience.
• Additional specialized wellness skills.
• Ability to work in a fast‑paced, dynamic environment; be a team player.
• Ability to roll with changes and needs of a quickly growing and expanding company.
• Excellent language skills, both written and verbal.
• High ethical standards.
• Must be flexible in schedules, days, nights, weekends, etc.
• Previous experience in hospitality/guest‑facing environments.

Physical Demands / Ability To

• Lift 50+ pounds.
• Perform 4–6 massages a day.
• Bend, stoop, kneel, and reach with hands and arms.
• Express and exchange ideas by means of spoken words accurately, loudly, and quickly.
• Perceive the nature of sounds at a normal speaking level and make fine discrimination in sound.
• Visual acuity determines accuracy, neatness, and thoroughness of the work assigned.
• Withstand a moderate noise level.

We have limited rental housing available on a first‑come, first‑served basis. Starting pay will be based on the level of experience.

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.